Bollin House, Bollin Link, SK9 1DP, Wilmslow, GB
Umbrella, Limited & CIS services for contractors Whether you are new to contracting or looking for a change, you will enjoy unbeatable service from our expert teams. At Umbrella.co.uk we know that one size doesn’t fit all. Our experienced, friendly advisers will provide a free personal illustration and help you choose the best, compliant solution for your circumstances. Affected by IR35? Speak to our expert advisers today.
When I called today requesting information and documentation, I was fortunate to have the assistance of Nicolas. He was wonderful! Nicolas was able to locate the document I required, and forwarded the same to me encrypted/password protected. Nicolas kept me informed throughout letting me know the next steps. He went above and beyond, as I awaited the arrival of the document, as he wanted to ensure that I didn’t have any issues accessing it. I was extremely grateful to him for doing so, as it gave me peace of mind. Needless to say, there weren’t any problems. Nicolas is an invaluable asset to the Umbrella company, and certainly to clients as myself. Thanks a million Nicolas!
Helpdesk Staff are quick to answer the phone and get back to you if you leave a message. Specifically - Sarah Baker - Senior Customer Services Advisor
I was impressed how quickly my query was answered and I received the requested documents straight away, thanks to Rishath Hoque-Rahman Customer Services Advisor
Prompt, helpful comprehensive response from Customer Services Advisor Paul Cooke. First class service which I haven’t experienced from other companies or organisations. Highly recommend this company .
Great support team, flexible and really helpful
I have used them several times and got my money on time, every time. Very professional team and after care is second to none. You can message them out of the blue years later requesting payslips and all and you would still get the same professional service. Recommended. Once I go back to contracting I'll be in touch again. Keep up the excellent work. :-)
I have just joined Umbrella
I only have been with Umbrella company for a few months now but I can honestly say that it was such a great service from all I have spoken to and the nicest of people who would help and support me with any query. A shout out goes to Nicolas Hartley for his help today and getting the documents needed quickly for me. Thank you.
Really clear and patient , as i'm new to contracting... to run through and explain the details of how everything will work. Very helpful and friendly team.
The Umbrella company were fabulous. Very helpful. Resolved my issue straight away.
My first experience with Umbrella was very positive.
Paul Cooke is extremely efficient and very helpful. A service rarely found nowadays. Thank you Paul
I used Umbrella.co.uk from February 2023 to April 2024 for a contract, and I had no problem at all with them the entire time. I had been a bit nervous at the start as I had never used an umbrella company before, but from quote to onboarding to payment and final P45 at contract end, I had no problem at all. On the rare occasion I had to phone for a query, my calls were answered promptly and the query resolved straight away. I was paid on time each week, with no delay. I will use Umbrella.co.uk again when a contract requires an umbrella company.
Mollie was really helpful, knowledgeable and efficient.
Mollie was fast effective and helpful at setting up my account. A pleasure to talk to and work with
Roisin Mills was very helpful sorting out my wage payment calculation. She did exactly what she promised.
The word qu**r is used in their diversity policy, as well as the term 'gender', which is not a term used in the Equality Act 2010. I am a lesbian so I can't work with this unethical company as it doesn't respect UK law or lesbian rights. Edit: the company has falsely claimed that my review is for another company and has posted link their diversity policy using the homophobic term ‘qu**r’ and with the protected characteristics in the Equality Act 2010 incorrectly stated in a manner which is intended to infringe on the protected characteristics of sex and sexual orientation. The company has tried to undermine the protected characteristics with this policy which is not the law in the UK.
The lady i spoke was very fluent i didn't have to repeat myself at any point and she did everything in a very timely manner
Paul was very polite and professional and helped with my enquiry by letting me know what I needed.
Paul Cooke was very helpful with my queries.
