Company Details

Ordered a wardrobe in November, and after paying was told it would take 12 weeks. Chased after 12 weeks and have been told it will be another 12 weeks. The company is now not replying to my emails - AVOID THIS COMPANY AT ALL COSTS Edit: 17/03/25 - I have now cancelled my order and requested a refund. I hope I receive it - they have had over £600 of my money since November and the contact has been shambolic. Please please avoid this company - I’m sure the positive reviews are fake. Shameful it’s a company for children’s furniture too.

Fraudulent bunch. Ordered with them in Black Friday (Nov 24), no bed. Was told would be in stock by end of Jan, wasn't - 'only part of the stock has been delivered so we cannot fulfil any orders' - how does that make sense? Asked for refund, was told it was sent to Accounts team on 10 Feb to be actioned, it's 3 March as of time of writing and still no refund. They only respond to emails when you threaten further action with them. Time wasters and not convinced this is a real company.

Nice and all made wooden bed. V happy. Quality excellent

Broadly happy. The bed is smart and well built, price was good as it was purchased in the sale, easy to build as well.

The same thing that happened to another customer happened to me. I ordered 2 items in 2023, and they delivered one item stating the other would be in following the expected lead time. After that, they said they had an issue with the supplier. I continued to chase after every recommended time frame they suggested to no avail. I requested a refund and they said it would be processed and I have received nothing in months. Now they do not answer emails nor does anyone ever pick up a phone. Appalling service and I would not recommend this company to anyone. They have had my money since sep 2023 and still not fulfilled my order.

Ordered a full set of furniture for my daughter on 03.11.24 based on the reviews being mostly great. This was a HUGE mistake which we have finally rectified after 3 months. Red flags from the offset when I ordered and they never asked what colour handles we needed (quite important when they offer red and white) and I didn't receive an order confirmation. I emailed immediately and received a reply in a couple of days answering 2/3 questions asked. However, after that I heard nothing further from this company and never received the goods I ordered. The furniture was ordered for my daughter's birthday in December, which came and went. I sent emails across December and January with no response at all. They don't provide a customer phone number on their website, providing their email as the only form of contact. I located their Facebook page and sent multiple messages, all ignored. It was last month that we noticed the influx of negative reviews here on Trustpilot from Nov 24, after we'd placed our order. They have a number at the bottom of this page which I called and waited online for an hour. I also left a voicemail; again with no response. EVERY SINGLE attempt to follow up and seek an update on our order was ignored, and needless to say our furniture was never delivered! This company took in excess of £1k of our money and provided nothing. Luckily we paid on credit card and the company resolved this and returned the money to us within a week, however we've wasted several months and my daughter still doesn't have her bedroom furniture. You will notice similarities in this review to many others on here. This company are taking money and scamming people by not providing the goods. How many more times can this happen before this company get shut down?! I hope someone reads this before risking/ wasting their money and time ordering from this company.

I ordered a bed for my daughter at the end of November 2024 and I'm still waiting for it despite chasing and chasing and chasing for it. Delivery was 4-6 weeks and it's now 11 weeks later. I've tried calling (they NEVER pick up the phone) and repeated, regular online enquiries have only yielded one not particularly helpful response (telling me a sad story about delays in production). Reading the other reviews here, it looks like this is a fraudulent company who are stealing people's money. DON'T TRUST THEM. I will be pursuing my legal rights against this company to get my money refunded in full. They need to be struck off at Companies House and pursued by relevant consumer bodies. I will be contacting relevant authorities to seek full recourse.

Do not order from this company! No correspondence since the initial purchase. Won't answer the phone, won't answer their emails, no update on our order. Taken our money and that's it!

Quality furniture, well packaged, superb condition and has an excellent stain paint finish. Easy assembly & prompt delivery. Very simple order process , happy customer

FRAUDULENT COMPANY. 5 STAR REVIEWS ARE FAKE. Do not believe any of these 5 star reviews - they are fake and should be removed by Trustpilot, and this company's website should be taken down. I ordered a bed a year ago and have still not received a complete purchase, the company are holding my money and are now failing to respond to requests for further information. For a while I received repeated delays but this has taken hours of my time chasing, and for no avail. Please do not put yourself through the experience of dealing with these thieves.

I couldn’t speak highly enough if the bed we bought for our eldest son. Quality is way too good for a 10 year old but should last him a long long time. The extra storage is worth every single penny and his bedroom already looks larger and tidier. Great item so 5 well deserved stars

Have not received my order made back in Oct 2024. Got to the week delivery was due and after chasing told me there was a delay. Now not responding to me at all. Awful customer service

DO NOT USE THIS COMPANY!!!FRAUD!! The 5 star reviews are so clearly fake. This company will take your money and not provide goods or a refund - look through the bad reviews here, same story each time. This is a scam company. PLEASE AVOID

Nice change to the cheap flat pack rubbish you generally get nowadays. Great build quality and well engineered

Happy with my purchase. Quality and design is excellent and I was surprised at how easy it was to build. 5 stars 🌟

Very strong and well made actually quite impressed!

Good quality product and experience from start to finish. I liked their style from the moment I found the website and I’d happily buy again Ps I’d definitely recommend the trundle bed

Terrific bed and perfectly made for kids. The quality of the build is outstanding and I’ve been totally impressed with how well it has lasted . My son loves it and it looks stunning set up in his bedroom. Couldn’t recommend it enough!!

Terrible company - avoid buying anything from them. Suspect most of the 5 star reviews are by the company themselves. Two beds were supposed to be delivered within 4 weeks. After two months of lies they finally admitted they had warehouse problems and the order was going to be delayed. I cancelled the order and the refund is now over month overdue. I am contacting my credit card company - they have had my money for over four months now!

The quality is superb. Really well made and extremely easy to build. The hook system connecting the side sections with the head and footboards is ingenious! Competitively priced I’m expecting this should last us ages