Company Details

Good selection. Decent prices. Friendly and helpful sales staff. Fast and efficient service and delivery. The delivery guys were fast, careful, polite and considerate. Everything Came exactly as I ordered it. Good quality. No complaints at all.

Amazing quality, and great price. I will definitely be buying again from you.

Told on Tuesday truck from London. FOLLOWING Wednesday told we do not have a Tuesday truck. LlWeek before otterman was on Tuesday truck. Ooooh I do not know, about that. Only one manager on duty when told customer wanted to speak to them, 3 min delay, manager busy on phone. Never again going to Temperman, flyers are miss leading, customer requires to read fine print. Many other options for our cash. JK

Rick is a friendly and knowledgeable sales person. He was a pleasure to deal with and he comes highly recommended!

Experienced sales personnel friendly and helpful *Bernie* the cash out personnel not so much all new and only one person training them

friendly non-pushy salesman, quick simple & out!

What a huge selection to choose from regardless of what I am looking for. Michelle Richard was my sales agent and I found she really understood what not just wanted, but what I needed for my particular health concerns regarding comfort. She has walked the entire floor with me very patiently many time until I found the right thing. She certainly is very knowledgeable about all your merchandise. The delivery men were prompt, courteous and set up my purchase where I wanted it. This was not my first purchase and won't be me last. Thankyou -

Good guys. We’re very careful. Highly recommend.

Wondetful service

The Salesperson, Kenysha, did a fantastic job, and I was pleased with here explanations of the features and protection plan explanation. The Credit team did not explain clearly the options I had and I had to go back for clarification and to modify my contract. The Contract document is very confusing because the information in the Payment Schedule section was inaccurate according to the Credit Person I spoke with. The term "Cash Date" is vague to me and not clearly defined for quick understanding. In addition it is not clearly explained that it would be in the Customer's best interest to pay off the full amount before the Cash Date. I cannot understand why the calculations the Credit representatives do leave a balance for after the Cash date so that the customer ends up paying interest. That was not explained transparently. Why would they propose a Payment Plan that attracts interest? Furthermore, the appearance of the Amount associated with the Interest Rate After the Cash Date was confusing because that amount could be anything from $0 to the amount shown based on unpaid balance ... but it took a lot of questions to get to understand that clearly. You could use illustrations, charts, examples of scenarios to help customers understand when how they can avoid interest. I trusted the Credit Agent to propose a payment schedule to allow me to not pay interest but I see that they did not do that so I lost trust. I hope this is useful feedback.

Delivery was terrible. Delivery driver didnt assemble bed properly and because we were the last delivery of the day just decided that he had the wrong parts, and we were left to figure out what the problem was. We figured it out

Delivery on time, great service

Andrew and his team runs a great business.

Bad behaviour Deliver damage to my house

The service in store was excellent. The delivery service left much to be desired. They did not hook up the washer and dryer. A Service a paid for. They did not bring the goose neck hose which was paid for. There was much grumbling about bringing in the appliances.

The store was great, easy to navigate, sales person was helpful, but not pushy. Very enjoyable experience. I would recommend Tepperman's to any one looking for good quality furniture at reasonable prices.

Product was to be delivered 3 weeks after it said it would when ordered online. Manager gets involved said he would get it within 2 weeks and they would deliver it. When they got it in said they had no delivery appointments for 2 more weeks!!!!

Rita was wonderful, knowledgeable and ensured we had everything we needed. She exceeded our customer service expectations & I just went in again yesterday & purchase more from her! We’re extremely satisfied with Rita’s awesome service & product knowledge 😊👍.

They delivery drivers were courteous, polite, and professional. Although my delivery was a little later than originally scheduled they apologized for the delay, quickly assembled my purchase and were on their way. I would highly recommend Teppermans to anyone.

the salesman was awesome. the ottoman arrived without the legs, he was quick to help me get those on time asap, as we had company coming