, , , GB
The response from Mia was very helpful. I have been trying to change my password for a long time. She dealt with the problem quickly and efficiently.
I have given this score, for the person who I spoke to today.She answered my query promptly, and was very helpful.
Attentive Customer service
Your operative Mia was very helpful and polite and resolved our problem.
Fixed the problem with router setup although it required input not included with the router.
Brilliant customer services
The assistant was able to solve my problem in good time. Asked the right questions and didnt need to be told more than once. Very pleasant experience especially as I am not the best on computers.
Helpful polite and informative all you can ask for
The expert was helpful and courteous.
Really helpful and quick information and guidance
A helpful response to my query by Freya
Delayed response time during live chat. No reply to email to customer service. I’ve been with Supanet for 10 years and always found the customer service poor. Looking forward to switching providers.
Another swift and professional live chat online with the help desk. They fixed my problem.
I spoke to isla and she was very helpful thank you
Very helpful!
I have a technical problem still ongoing, However Isla has been very helpful with me, solving this problem
A quick and lucid response. Just what one needs from customer services.
Prompt and precise advice
Mohamed was really helpful and sorted my issue with the ring door bell and new router not connecting.
real or robotic, 'isla' was efficiently helpful - actually, quite charming - in upgrading my supanet fm copper to fibre with a different router. proof of the pudding will of course be whether my soon costlier internet does what it promises to in speed. but so far.. so good. j.s
