, , , GB
very quick & sorted straight away thank you
Fixed my problem
I must thank Freya for the help i was given in re-established my emails today , she was so kind and helpful, Roland.
problem solved thankyou
Originally I asked for help with getting on my emails, also enquired about the charges, Freya was very helpful, and helped me with everything
Great customer service, staff very friendly and walked me through everything step by step. It wasn't long before everything was fully resolved.
Great service very helpfull Thank you very much
Helpful and easy communication system and speed of problem solving with caring customer handler
Responsive and efficient
Managed to cancel my engineer's appointment within 15 mins, using webchat instead of the usual wait of up to an hour on the phoneline.
great to deal with. very patient, and was very satisfied with the outcome
A quick response. Isla dealt with everything extremely professionally. I have always experienced good customer service from this company over a number of years.
A great and Courteous encounter with Mia answering my questions today.
The person at Supanet answered my query very quickly and made sure everything was ok.
Very helpful and most issues sorted or posted to the right direction
I needed help and advice with the forthcoming copper switch off. Different solutions were explained and a package to suit my needs found with friendly supportive advice and information
quick response that set my mind at rest
Sound and friendly help from Freya on chat, which I went to after 80 mins being held on the phone - which gets one star.
My query re new router was speedily sorted.
Isla was very helpful she was a great help thank you so much
