Company Details

I bought a snail s20t from the store. It arrived very promptly and was set up to perfection. I would recommend these guys got a great service. Thank you.

SUS were superb throughout. Kept me informed about my order, it’s whereabouts, delivery, times etc. .Also very personable, professional and easy to talk to.

I received a new KALA Contour baritone all solid mahogany today,with Alex’s strings fitted as recommended also strap buttons.The whole setup strings,action and frets were impeccably done and I couldn’t be happier so huge thanks to you guys at SUS.Ill be back 👍

I firstly need to mention that I'm a complete novice when it comes to playing a ukelele, and I had no intention of buying one up to a couple of months ago. For years I'd tried to play a guitar but eventually got myself stuck in a rut with my progress, so I'd hung my guitar up where it gathered dust, as I'd lost interest. I didn't think I'd ever get pick it up again. Just before Xmas a wall fixed ornament fell off the wall, and I didn't think I was able to repair it, so I tried to find a replacement but to no avail. Because of its shape, I thought something like a violin, or ukelele would do the job, so I eventually bought a cheap ukelele off the web. I wasn't fussed about its playability as it was going to be an ornament, but it was a tenor model made by Kala, and it included a basic tuition book. Having an interest in music I started to play a few chords, and in the process I noticed the good quality of the instrument that I'd purchased, and it was a nice size compared to a guitar. I suddenly found myself trying to find out more about ukeleles and what was available. My initial intention of fixing it to a wall as an ornament were dispelled. I now had another purpose, the spark had ignited a fire! My online searches eventually took me to the Southern Ukelele Store (sus) website and trawling my way through the different types finally took me to the baritone ukelele. Four strings, tuned like a guitar, with a wonderful tone. While I didn't seek advice from SUS I found that their website provided me with all of the info that I needed so I took the plunge and bought a Kala KA-BG baritone ukelele from them. It was one of their cheaper models but I'm well impressed with it, and although I've not mastered it (review maybe in 10 years time) it's encouraged me to learn again, not only with ukelele but also with my guitars. I now have another problem, I'm so impressed with this model, I'm wondering what the next model up in the Kala range would be like, or should I be looking at a different brand. I can see that I'll only be able to move on from this by taking a trip to their store to try a few out. I can't rush to do this yet mind, as I need to learn how to play it!

A huge thank you to SUS for the speedy processing of my order, I was offered several choices by Phil who patiently explained the pros and cons of each ukulele without any sales pressure. The place to go to purchase your ukulele.

I’ve purchased 3 ukes now online from SUS truly providing a Super Ukulele Service experience. You get the actual ukulele photoed in the online shop, a YouTube review and sound sample from Alex, Romeo or Phil, next day delivery and thorough set up. The demo from Romeo sealed it for me getting the Fanner Jazzy 19 and this was followed up with info on strings/tuning from Alex and call from Phil on set up of floating bridge

I've been watching the YouTube videos for a while and decided to buy my uke from SUS as their advice had been pivotal in my decision. I ordered and Phil rang me to say there'd be a delay as the model wasn't in stock but promised that it would be the following day, true to his word it was and dispatched the same day, it appeared today exactly as it should be, tuned it up and can't leave it alone, thanks chaps! You've done me proud.

Fantastic morning at SUS!! Purchased a Millar T A 260 All Solid Acacia Uke. Always a warm welcome and excellent service and advice. This is my third Ukulele from SUS and Alex’s demo videos are brilliant to watch. Each one of my Ukuleles, the ANueNue, Kala and Millar were purchased after watching his demos, Alex really knows his stuff. A big thank you also to Romeo for setting up my Uke and all his advice. Really look forward to seeing you both again some time next year…and to anyone visiting SUS try to catch Romeo playing live, a great songwriter and musician. Thanks mate loved the evening. Wishing Alex and Romeo all the best Cheers lads Anthony

Excellent experience, my stupidity in ordering the wrong size Uke was quickly resolved by Rob and Romeo. They then checked stock and found the one I wanted was available. It was sent that day and received the next. They both took me from feeling helpless once I realised my mistake to elated. Well done chaps. My first Uke (a Snail Tenor) is delightful and at an excellent price. Lifetime guitarist battling with a small neck ! 10/10

Top notch! Could not recommend more highly! Received my Flight Vanguard this morning, looks great, sounds great and a great experience throughout. From popping in a couple of weeks ago, just to have a look though to a speedy delivery this morning. Phil was very helpful, he answered all my novice questions which helped making the decision to wait for the one I really wanted to come back into stock. It was definitely the right choice! Many thanks SUS! 🤘🏻

Southern ukes have sold me a variety of tenor, baritone ukuleles and, just recently, a guitalele. Best on the market, thank you SUS

I recently purchased a Flight Pathfinder Baritone electric ukulele. It was delivered very quickly. The uke is amazing. You can't go wrong with Flight ukulele, especially from SUS. The guys are masters at customer service. They set the ukulele up perfectly for playing. Well, I gave it 5 stars just because I couldn't give it 6. The best store in the universe!

Answered all my questions promptly. A lovely experience. They gave great advice and we're very helpful and full of knowledge...

Some weeks ago I purchased the least expensive baritone stocked by SUS (a/an? Uma) just to dip my toe in the water. The uke arrived very quickly and nicely set up. It is well made and finished and sounds very nice as stated on the site and is a pleasure to play. Nice one guys.

I rang the store to ask advice on an upgrade to my existing ukulele. I had already spent a considerable length of time checking out the website so as well as having some options to run through I also had lots of questions! I spoke to Romeo who could not have been more patient, helpful or informative. His advice was clear and thanks to his knowledgeable guidance I selected what I am sure will be the best ukulele and gig bag for me. In addition he also was fair and flexible in accommodating a specific delivery request. All in all a lengthy yet very enjoyable call with someone whose technical expertise is matched by their excellent customer care. I was not rushed or pressurised with the focus clearly on getting the right instrument for me and not just on the sale. I was even given a top tip on where to find some great teaching videos! Were only all customer service like this. Thanks Romeo, you're a gentleman. I would also add having listened to Romeo's videos on You Tube that in my opinion the man is a musical genius. Whatever ukueke he plays he always makes it sing. He's an absolute wizard and a sheer delight to listen to.

Purchased my second ukulele from Southern Ukulele Store today. As always, great advice and service from Phil. Highly recommend.

Working with Alex made this purchase of my Kala baritone Revelator not only easy, but very pleasurable as well. I was a little bit apprehensive buying a product that was from overseas (by the way, I live in the United States), but Alex took care of all the procedures and made it as easy as buying from my local store down the street. The product came in and what can I say it was set up beautifully and has already given hours of pure enjoyment. Thank you Alex and Southern Ukulele Store. I’m looking forward to our next buying experience together.

Absolutely great service, friendly and helpful. I would highly recommend them!

Thank you. I love it. Good looking, nice to hold and lovely sound. I was worried because the price seemed lower than I'd expect, but I'm over the moon. The parcel was well wrapped and arrived without any dinks or tears. Service from yourselves was excellent and I look forward to getting back to you when I purchase my next Ukulele

Thanks guys for the advice and the service. So happy with my Uluru baritone!