Company Details

Simplybook.me has been an absolute lifesaver for our psychological center! As someone managing multiple locations and a team of psychologists with varying schedules, finding a booking solution that could streamline our operations seemed daunting. However, since implementing Simplybook.me, our administrative tasks have become incredibly manageable. The platform's intuitive interface makes it easy for both our staff and clients to navigate, ensuring a smooth booking experience every time. The ability to customize booking pages to reflect each of our locations has been particularly helpful in maintaining consistency across our centers. Moreover, the flexibility to create multiple profiles for our psychologists based on their availability at different locations has been a game-changer. While it may seem like a simple feature, it has significantly simplified our scheduling process and reduced the risk of double bookings. Additionally, the support team at Simplybook.me has been outstanding. They are always quick to respond to any inquiries or issues we encounter, ensuring that we can keep our operations running smoothly without any hiccups. Overall, I cannot recommend Simplybook.me highly enough. If you're looking for a reliable and efficient booking solution for your psychological center, look no further than Simplybook.me!

My business is pretty heavy on both walk in and online booking customers. The live support provided is prompt, professional and help solve most of our operational problems.

Had to contact support a couple of times as something i wasn't sure of, just spoke with Alex, very helpful and gave answers I needed in seconds

I had great experience with SimplyBook. However, there are some features that we need that kind of limited us so we decided to upgrade to Premium from Standard subscription, which costs higher for us.

Having help from the team virtually, Alex has been wonderful! I have contacted the teams at least a dozen times and it's only been 3 weeks, each time I have been able to speak with someone who has provided a solution.

I have found a great immediate support plus great explanatory videos for any doubt. I like the continuous improvement, and new features. Simplybookme solves all our booking and customer control requirements to be able to offer a complete experience with us.

SimplyBook.Me has profoundly upgraded my online booking experience with my clientele. Before SBM, I was finding that there was more to the back-end setup that I wanted to have customization access to that wasn't available. Now, I have access to each step of the process easily customizable with my business logos, colors, etc. If SBM doesn't have it, they have high-speed customer service to help and are always open to edit suggestions to upgrade their platform.

very helpful people when I've made a mistake and needed support!

Very good booking system that can be easily modified by you without needing outside developers.

Many Features & 24hr chat Support! Honestly I am a night owl and the biggest thing for me is the availability of support and features. Simplybook.me is competitive & I tried to resist signing up because I was a start up and didnt have much $ to spend, but after reviewing competitors and realizing this software had the most of what I needed, I had to suck it up and invest in my business (duh!). Easy to use and quick to setup.

Extremely user friendly online booking platform. Incredibly helpful support team. HIGHLY recommend! This system is very customizable and helped us increase our customer volume. Simple and straightforward to implement. Nice options for design to fit with your branding.

It is the helpdesk! I am new to this system and some functions are not as intuitive as it may seem. But the chat team is amazing and always help me to figure out what I need. Thanks a lot.

easy to use, and very intuitive. frist time user and i'm loving it

Efficient and very nice user interface. Setting up was fast and easy. Will definitely help tp improve my workflow and patient management

The support agent Alex was great, very diligent.

So I clicked on the link to cancel a blood test. It reads: 'In Calendar (left-side menu) or in in Reports -> Booking details. Click on the booking to open the details or use View option if in Reports and then press Cancel booking button.' There is no 'calendar' button There are no 'Reports' buttons There is no 'Booking Details' button. Is it any wonder patients don't cancel - because they can't. What is this costing the NHS. SimplyBook.me is very far from simple.

Simplybook.me is an efficient tool. It has an easy setup. The payment integration is particularly easy. The dashboard is good. I have just started using it and I like it so far. The downsides are pricing related to no. of custom features. The free version is practically unusable, you have to activate it manually every month for it to not get blocked.

Matthew is really helpful, by knowing the clarification needs of specific details, so that he will be able to find out the main problems

excellent customer service. they've helped me through more than a dozen problems that would've taken me a long time to figure out if not for the super convenient links and tutorials.

Amazing set of services and very easy / intuitive to use. Amazing customer service with very fast response and very well informed staff. I am able to translate all my business use cases into a very comprehensive booking platform. extremely grateful for simply book me!