Kemp House 152-160 City Road, EC1V 2NX, London, GB
Garry the repair chap came at a time convenient to me, detected the problem and ordered the part after searching for the best price. He returned a week later and fitted the part. Excellent service from a very nice polite chap. I would most definitely use him again.
Good engineer polite and knowledgeable Efficiently carried out the repairs
Even though the engineer wasn't able to fully fixed my issue, he managed to refund me the full cost I had spent in the part he ordered.
Appointment made with ease and engineer arrived as expected. He quickly diagnosed the fault with my Nueff cooker. Thankfully, he had the required part and fitted it swiftly. An excellent result and my cooker now functioning correctly. Thank You. Stephen Harrison
When originally booking I sent all the details as requested then was advised that I had not sent model details of washer ( which I had already done)presuming the engineer would arrive as agreed with the new seal to complete the job. Engineer arrived after some confusion with appt date. But he had only attended to look prior to ordering the part. The part was difficult to source so after another week the engineer came to fit the new seal. Due to the difficulty pulling the washer out we had agreed it best to leave it in the middle of the kitchen, not expecting it to be another week to fit! Paid the engineer then received demanding “pay now”email and message from company presumably an error but no explanation! Engineer was very good.
Immediate response, good flexibility, knowledgeable technician, and fixed on the first visit. Cracking stuff!
didn't turn up the second time either. complete waste of time, don't bother. took me 6 attempts to get them to answer the phone.
Excellent service. Fast and efficient.
Chris came at the agreed time, explained clearly the issue(s) with our dishwasher and got it working again in good time. Would use again.
Fast quote, prompt communication from the engineer and company portal. Price for the work was accurate and in Budget. The engineer arrived timely, was friendly, helpful and explained the work he was undertaking. Great service I would definitely recommend.
Engineer on time friendly did a great job
On time, good advice - nice guy (Nico)
Prompt response for starters followed by very professional and helpful care and service from engineer Gavin. Very impressed. Still haven’t even had a response from Samsung appointed engineers so I know where I’m going for future issues.
Very friendly and efficient service. Kept us up to date on progress of part on order. The engineer was friendly and professional and did a good job.
Came out to me within a couples of hrs which is great.. from start to finish i experience a great service was very happy n my washing is now working again
The man was here for literally 5 minutes, did nothing to help, told me my fridge was beyond economic repair, this cost me just short of 100 pounds..... hardly fair
Excellent service, very professional
Everything was fine until you started bombarding me with requests for a review of "How did we do?" If you did badly, I would have contacted you direct. Otherwise, leave me alone! The engineer who did the work was exemplary.
The engineer was superb sorting problem with appliance. He also let me know a time slot when he was coming. Thank you
Very good service, communication , efficient and friendly