Kemp House 152-160 City Road, EC1V 2NX, London, GB
The company was lovely fast response and a simple process
fast and efficient service from a from a friendly engineer
Reliable and speedy service
Fast service. Repaired the device.
The repair was undertaken swiftly and efficiently. Very impressed.
Quick service that I was able to book on a day that suited me. The engineer was very knowledgeable and was finished in about 25 minutes. A simple repair saved me the cost and upheaval of ordering a new fridge freezer
Great communication. Engineer arrived on time and sorted the problem out quickly and efficiently. He was professional, friendly and knowledgeable. Good value for money
I'm really happy with service site,they did a great job and when I had a problem with the technician not coming around when they were initially booked,they took care of it within a day
I contacted the company on line on Tuesday 2nd May to book an engineer to visit so that my Beko tumble dryer start button could be repaired. I filled in the form expecting someone to phone to tell me they could come on Wednesday but when no one rang I contacted another company directly by phone and they agreed to send an engineer on Friday 5th May. On Wednesday 3rd I found an email informing me that Ben would be coming on Wednesday 3rd May, which he did then ordered the part and contacted me very prompt that he would be back to fit it on Saturday morning.
Great service from James
Didn’t fix the problem or respond to support the issue fast
Arrived on time was polite and effected a repair
Very satisfied helpfully engineered kept me informed of time of arrival and could not have been more professional during the job explained what it was and left the kitchen as he found it would definitely use them again
Completed on time as requested. Thank you.
Your Engineer did everything we expected him to do
Very helpful engineer which helped to solve the intermittent problem for now,
Quick servive fixed the problem with dishwashet
A terrible experience. Did not resolve the problem and after paying £106.80 initial call out fee, are now billing me for the second visit where they did not fix my washing machine. Engineer was supposed to be sourcing me a new one which never happened. I feel completely ripped off. Company had the audacity to send me an email stating the job is complete. Their email does not work as I am trying to get an answer why I have to pay £213.60 in total for absolutely nothing. A complete sham and rip off. Will still try to get an answer but am not hopeful. If I don't get any where and have to pay for a second visit where nothing was accomplished will seek legal advice and leave reviews where I can saying not to touch this company
Very efficient service. Will use again.
Our engineer was extremely personable , polite and very knowledgeable. He also came out on the same day we requested an appointment which was a bank holiday. He found the problem , ordered the required parts and came back to fit within a couple of days.
