, , , GB
Easy to file a claim. Effective and fast processing. Highly recommended.
Dealt with efficiently and received 2 days after completion of submission. Thanks
ALL GOOD , GREAT SERVICE
The way my issue was dealt with was done in a quick and professional manner.it was easy to complete the refund section on line and any questions I had they were answered quickly I was refunded very quickly back into my account
Very efficient and hassle free which gave us one less thing to worry about at a very difficult time for us as a family
I made a claim for theatre tickets as I had a fall and was able to attend the theatre. I am 76 and found it difficult to download the information. I did in the end but it was hard as the hospital didn't give me a sick note as I didn't need one. I was paid eventually and am very grateful.
Excellent customer service
Excellent service. Helpful and timely.
Clear Informations, shorts process, very friendly and helpful
It was easy to submit why I couldn’t attend and the refund came through easily in a few days. No issues.
I found my experience, getting a refund very quick and easy. I had a refund within a day or two. Very happy. Gutted I had to cancel in the first place but couldn't be helped.
Has to cancel our plans at last minute - the claim process was simple, was able to submit the required paperwork and had a refund within days. Thank you
Thank goodness I used them. Had to cancel due to illness and it was the most easiest thing to claim. Hassle free and would use again.
Very Very fast actioning of my refund request, a little long in uploads documents etc and filling out the request form, but a speedy service and payment in to my bank.
The claim had to be made under extremely difficult circumstances but the process was easy and the money was refunded within a matter of days.
Really impressed with the online form, auto responses and amount of information provided plus the speed with which I received a refund.
No problem getting a refund
My husband and I were very unwell and gutted we couldn't attend the theatre. Having bought the tickets a year ago I'm so glad we took out ticket protection. The forms were easy to complete and payment was made within a couple of days. Thank you.
Very clear communication from the company. An easy process to upload the documents. Dealt with the claim very quickly and the refund was in my account sooner than expected. Thank you.
Straight forward, efficient
