Company Details

Great Company to work with. Always there for you and are very helpful

I am presently with radio.co looking to switch. sometimes you get the help you need, Radio.co should be willing at least to have a toll-free number sometimes you really need verbal help to much of email response which get you confused...I think am wasting money and time for what they charge me every month. I must say easy to use.

Radio.co is easy to work with, easy to contact, and up to date with their apps and information.

I have recently switched from another platform to radio.co, and I'm so glad I did. The platform is hands down the best out there; it's feature rich, and super easy to use. Other platforms are much cheaper, but don't be swayed by that. Radio.co is worth EVERY penny, and their customer service/support, is second to none. The amount of help articles and tutorial videos is also second to none.

Great Service and getting better!! We launched a radio in 2019 targeting a niche market, radio.co gave us the opportunity to serve a market with a low-cost entry point. The platform had some issues, mobile streaming disconnects, unreliable system status, etc.. with time they have stabilized their services and have improved their products. They also improved the mobile apps with more features, can't wait to see the latest release! Keep up the good work!

Everything is what I have been looking for in broadcasting servers. Reliable uptime with high quality audio output and software is compatible with Shoutcast/Icecast on Virtual DJ and Sam broadcaster pro. It's great to have tried it. Bless

I often require expert advice and information from Radio.co and its always helpful with a prompt response.

The team at Radio.co is ALWAYS on top of providing their customers with service that's second-to-none!!:) The quality of our station's stream is HEAD AND SHOULDERS above our competitors!! Radio.co gives a product that others try to imitate...but cannot duplicate --- which we APPRECIATE:) Many Thanks

We have been with Radio.co for a few months now, and here's my take so far. 1. We paid the price that included the apps and Alexa. It did take a while (a few months) to get them up and running, so patience was a virtue for me during this. The communication was spotty at times, but we did eventually get things going. 2. I wish I could time the scheduler to the second rather than to the minute. This isn't a make or break it for me, just a pain in the behind and a bit of extra work. My work around for this was to add a bit of music at the end of a show to bring it up to the next minute so the original show doesn't start playing again. 3. Broadcasting live is still an issue for me. I downloaded an app called pocket streamer that works really well, but I don't know how to pause the music if I want to talk for a couple of minutes.. we have to speak quickly between songs, or talk over them, which means they stop while we are talking and cut back in where they left off.. I don't know if it's possible to pause them, or I just haven't figured out how to do it. 4. The customer service could really use some work. Everyone I've dealt with has been very friendly, it's just slow. For me, that's very frustrating. Hopefully it's something they are aware of and working on. 5. We did have problems with the station dropping for 10-15 seconds at a time, multiple times a day. They advised me to lower my bitrate (it's currently at 112) to see if that would help. I was worried about the audio quality, but I did it. It has helped and I've had no complaints from listeners since. Overall, I don't hate it, and have no immediate plans on leaving. I do find it a bit pricy.. I'm a Canadian company and having to pay in US dollars with the exchange rate is a bit of a kick in the behind. I really like all the training videos they offer. If you take the time to watch and learn them, it does make using the program much easier. I'll do another review in a few months and give my honest opinion and feedback of how things are progressing. So far, not a bad experience, just a bit frustrating at times. Donna :)

Radio co is an awesome internet radio platform. I was a client for a couple years and enjoyed the experience. They have great techs and customer service. Thanks so much! Simone

I am ok with computers and tech. But I am not an app developer. Radio.co rep Edward was excellent and very patient. Thank you Radio.co and Edward

Edward made the 2FA process smooth and easy, and I'm really excited to get the station re-brand on Radio.Co's already brilliant apps for iOS and Android. Well worth getting up at 5:30am Canadian time, haha.

Excellent and fast communication. Helpful/friendly support. Reasonably priced for what you get. We are especially impressed with their clean radio player and efficient dashboard.

THEY HAVE ALWAYS BEEN VERY HELPFUL WITH TECHNICAL SUPPORT. THE SOFTWARE IS WELL LAID OUT AND EASY TO NAVIGATE.

Problems with schedule calendar, problems with metadata, lots of error messages, if you're looing for something better than just broadcasting your voice once a year THIS IS DEFINITELY NOT GOOD FOR YOU. This service should be free for what it is. Also, customer service never really solve any problem at all.

Customer service from Edward was fantastic

Not happy with the support. Still no Alexa after 6 months and as for the Android App, this has now become a joke after failing 3 times. As a separate response to above, James, We need aphone call please to resolve all this, emails take forever to get responded to and just getting nowhere with the guys on chat. All we are asking is for the help needed.

Every time I have an issue that needs to be addressed, these guys and gals come through for me every time. They are very quick to respond even if we are half a world away. They do an awesome job! They have never complained, even in some of the most trying times when I began to get frustrated, where things from my perspective are complexed, especially when it came to the process of trying to get my app on board.

I recently moved to Radio.co from another platform (not named), and am very impressed. The platform offers loads of support including as YouTube videos, online chat & one to one video chat. After using a platform that was unreliable with hardly any support at all switching to Radio.co is certainly a breath of fresh air!

Jesse was extremely helpful and knowledgeable. He gave me some interesting suggestions on growing my brand, in addition to how to use the dashboard. I am speaking with him again on Thursday.