Company Details

Right product, right price, good delivery

Excellent service and very prompt delivery. Good choice of products, although the bath screen we purchased has not yet been installed, so I cannot review it yet. I would definitely use this supplier again.

purchased 2 x shower units which went faulty with same issue after a short period . requested help from PW and got redirected to supplier which in turn notified me they are in administration and ceased to trade. went back to PW and they informed me they are unable to assist with warranty. Update: I have been contacted by Plumbing World representatives recently and they have offered further help by sourcing faulty items externally. i can confirm items have arrived and issue resolved.

Very helpful,and know there job.

Great communication and support from the team. They also gave good advice for the fitting of the device.

Good choice of products, easy to use website. Very good prices. message saying my item would come direct from supplier, the supplier phoned me to arrange delivery, which came when promised, very quick good service.

Shocking service. Sold us faulty tap, would not accept a return. We installed it and uninstalled it at a cost of £260, the best PW could offer was ‘the best we could offer is a replacement tap at a discounted price.’ Making a claim through my bank now.

Great company to order from. Got very quick confirmation that order had been processed and was in stock. Notification of delivery was provided the next day and the radiator arrived before midday the next day. What more can you ask for? Thanks very much.

I ordered on line and even went on there chat on the website to confirm they could deliver, they said they could deliver and even gave me a price. I received an email the day I was expecting delivery to say they couldn't deliver to my address. this caused a delay in getting the job done as everything was arranged for this delivery date.

Plumbing World had the Franke sink I wanted at a good price. Delivery was prompt

Got sent 3 Wetroom screen panels unfortunatly they were not checked but there were 2 x holes going all the way through the panels right in the middle. Sent photos of damage, panels were still where the delivery driver had left them. They refused to refund or replace. Very cheesed off to say the least Order 371937

We ordered £750 of bathroom fittings. A key item was reported as out of stock by their supplier until later in week. We accepted this delay. For the other items we had to repeatedly email to find out delivery details. The key item failed to turn up. I emailed -no answer. I phoned: "we'll call you back" -no call back. I phoned again... and got a call back to say the item was at least 2 weeks further delayed. Disaster. Think very carefully about your dates and the effect of last minute delays if you use plumbing world.

deliveredontime

All good! Was in a hurry for the radiator and Tanyka from customer services was great in ensuring I received it in time. Thanks

Arrived on time and not damaged, excellent service.

Having initially ordered the wrong shower tray Kayleigh went out of her way to help me and order the correct shower tray at a price that negated the restocking fee on the shower tray I returned. It is an absolute pleasure to deal with a company who puts the customer first. I would not hesitate to order from them again, and will recommend them to my friends.

Great company to deal with

Excellent customer service, especially from Jenny Jones. Very quick delivery. Only negative was seat not same as website. Jenny quickly resolved issue and had correct one delivered next day.

order 7 days advance on Fri for Mon delivery been told it change to following Thu 13 days waiting

Ghgtgyyyyyy