Unit 4, Blackheath Trading Estate, Cakemore Road, B65 0QN, Rowley Regis, GB
Based in the West Midlands, We are a national distributor stocking a comprehensive range of over 10 000 quality Plumbing, Bathroom, Heating and Plastic products, supplying direct at genuine Trade Prices. We strive to exceed our customers expectations and provide "Service Without Compromise".
OUTSTANDING customer service received from Jessica AND her supplier ( Niagra Showers ) who dealt with a minor issue and Fully resolved it keeping me well informed. Would definitely recommend these guys as I had a terrible experience from a previous company (Nationwide Bathrooms) Thumbs up from me 👍🏻👍🏻
quick delivery good web site good prices
Easy transaction with no drama. Arrive very quickly and well packed.
Everything good A++
Ordered item eve 3rd August and had to pay p&p for a 1-2 day courier delivery. They chose Evri. I had to email seller for tracking info on the 6th August as was not sent automatically. Item never received despite contacting seller a number of times only to be told an update would be sent by Evri asap. Raised an issue via PayPal and on the 17th August no response so filed a claim via PayPal who have settled this in my favour as item still held by Evri 14 days after order placed!
Well firstly they sent the wrong items after taking 2 days longer than quoted. Then all they were concerned with was that I sent photos of the wrong goods. The customer service was zero as they weren't interested in sending the original order. Then I discovered that they don't have that particular item and it shouldn't of been on the website. There was no contact to say that the items weren't available and they were sending something totally different. They were as considerate and helpful as a politician, all lies and no concern for the customer. I will never use plumbing world ever again or recommend to anyone. Richard in Pembroke
Something got left behind at the depot. It got posted out by courier and was with us within two days.
Their customer service team were fantastic and so efficient. I had not used plumbing world before and was a bit apprehensive. However, after I had ordered, their team phoned me the next working day to discuss my order,because there was a slight stock issue. Everything was dealt with quickly and there was clear communication at all times. It’s so rare these days to get such great service. I definitely recommend Plumbing World and will be using them again.
Excellent service and price Staff quickly resolved a potential delivery issue. Could not have been more helpful during whole process from ordering to delivery
Excellent products at a brilliant price A pleasure dealing with customer service
Great product easy to order Easy fitting..wil use again
Quality item at an excellent price. Speedt processing and delivery
Quality, quick
I visited plumbing world a few weeks ago and Richard served me he helped me with my order and gave me very good advice I will definitely use plumbing world again excellent service
Excellent communication - couldn't ask for anything better. Thank you.
Great range, great prices and great service. The team were prompt and efficient from start to finish. A really differentiated experience. A special call out to the delivery driver!
Prompt delivery easy to use no problems 😊
Great service. Highly recommend
By far one of the best companies I've ever dealt with! Bought a toilet and some time later the seat became faulty. Contacted plumbingworld to purchase a new one. Even though out of warranty period they replaced for free and sent a seat the very next day! Absolutely fantastic service and a company with great morals and ethics. Shop here with confidence. I'm extremely happy . Thank you!
One of the radiator I ordered was with damaged side and one lock shield valve had fould.