Company Details

The experience was great. Shivani and Callum were quite inviting and answered all my questions with enthusiasm and charisma.

Amazing team and James helped out with my girlfriend and I this afternoon at Spitalfields market introducing us to Ploom, answered all our questions and queries with an incredibly friendly and helpful manner.

Danielle and joey at the o2 were real life savers before our show, my wife wasn’t happy with me taking her in so early being a smoker, when we found the ploom counter theses 2 were so helpfull, had to go back a couple of times to check we were doing everything right! Very helpful and great product

Valentine was helpful and explained everything with the device, tried and tested and seems great, purchased a device and some different varieties to try.

Callum provided great information and excellent customer service at the Ploom stand in Spitalfields market. 5 stars.

I bought this is as an alternative to cigs for nights out and social situations where I am tempted to smoke, but don’t want to wake up stinking of stale tobacco. Half way between a vape and a cigarette - ideal for that purpose.

Gave it a try but the smell of it the thing heating up was awful. Like the smell when you used to turn on an electric fire when it had been stored all summer! In the end I threw it all away.

Had a great experience. Callum was super helpful and patiently walked me through what the experience is like

The experice was very good i smoke for many years, nur this is a whole new experince. Callum was very Nice and knew exactly what i wanted!

At the O2 arena met Danielle and Shivali and they were just brilliant. Professional, informed and really lovely. I bought 2 plooms ! Thank you

Bought this at the O2 last night. Was greeted by Danielle and she informed me of all the info I needed. Ploom is a great product. Its cleaner than other products and still very satisfying. Thank you Danielle 😊, Phil

I have been smoking the regular cigarettes for almost 30 years, I switched to loom half year ago because of the price is much cheaper, purple option is my favourite, it taste good but there is a minor problem with the design of the tobacco stick, it can be break into 3 part after heated, sometime the heated part was stuck inside the device after smoking, I have to use a tool to get it out, overall, I will recommend loom to my friends

Very good service Andrea

The experience was truly lovely. Andreas A. was very professional when speaking about the product and with its demonstration. 100% recommend!

In London for Easter weekend and have been using Iqos for sometime now. I came across Ploom in spitalfields market and was intrigued to find out the differences between my Iqos and Ploom. I was blown away with the product knowledge of a team member called Callum. He made me feel extremely comfortable and answered all of my questions with great knowledge. It was incredibly refreshing to receive such amazing customer service which left a great smile on my face. The product in my opinion is great and I was instantly sold, I will now class myself as a Ploom user and can’t wait to try even more flavours. Big thanks again to the wonderful Callum.

Danielle and Yumi were super helpful and explained everything! Especially as we’d never heard of this before x

Danielle was great explained everything took her time & I felt like a valued customer

I've tried numerous alternatives to traditional smoking, but none have impressed me quite like the Ploom X device. Their selection of flavors is great, offering a delightful range to suit every taste bud. What sets Ploom apart is that it delivers a smooth vapor experience, not smoke, which has been a game-changer for me. After years of struggling with various methods, including vaping, Ploom has succeeded where others have failed. Not only do I feel the difference in my lungs, but I've noticed a significant improvement in my overall respiratory health. It's incredible to feel my body expelling years of toxins, evident in the reduced coughing and the elimination of phlegm. One of the standout features of Ploom is its exceptional battery life, ensuring uninterrupted enjoyment throughout the day. And let's talk about affordability – Ploom offers top-notch quality at a price that won't break the bank. It's refreshing to find a product that not only improves my well-being but also respects my budget. In conclusion, if you're looking for a tobacco alternative that delivers on flavor, health benefits, longevity, and affordability, look no further than Ploom. It's truly a game-changer in the world of smoking alternatives. This is still a tobacco product and contains nicotine, I do not condone or endorse the use of tobacco products, but as an alternative to smoking I'd recommend this product anytime.

Hi. I got a ploom device from Angelo. He is very very good salesman and helped me use the product! I hope I will continue using this and thank you Angelo!

I brought the ploom x advance it came with 2 packs of sticks it's harsh my chest go tight not fit for purpose. what a waste of money