Company

Outdoor World Direct

Unit 7 Roundwood Industrial Estate, WF5 9SQ, Wakefield, GB

About Outdoor World Direct

Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.

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Rich h 12 July 2023, 01:23

Well what can I say, had an air beam burst while we where away rang them had a replacement in stock, ordered it to be sent to site arrived 8.30 next day. 10/10 and more. Rich H

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Angela Woods 12 July 2023, 00:53

Prompt service and ease of purchase

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andrew marshall 11 July 2023, 21:37

Excellent service. Easy use of website to view and choose item required. Plenty of information on each of the items I checked. Quick easy checkout and quick confirmation of order. Got to say that it is a pleasure to buy from a company that knows it's products...and has a good customer service process!

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Ettore RICCI 11 July 2023, 21:31

very competitive prices and fast FedEx delivery in Switzerland

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Rebecca 11 July 2023, 04:51

Excellent service. Goods were much cheaper than elsewhere. Arrived punctually. Very pleased with service. Would use again.

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Andy F. 11 July 2023, 01:19

Really competitive pricing followed up by great service and fast delivery.

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Matt Hayward 10 July 2023, 23:16

We have the luxury of living local to the showroom. Always a good experience shopping here with friendly and knowledgable staff. Would love to see them do a loyalty scheme for frequent shoppers

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Brian Hall 07 July 2023, 21:55

Simply an amazing service and response to an issue of my own making. Understanding, friendliness, incredible goodwill gesture and efficiency. Cannot recommend highly enough. Sets a standard that all online services should follow.

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Claudine Delacour 07 July 2023, 04:16

Great delivery, however on its 1st outing a couple of tabs came off where the sewing was faulty. Other than that all good.

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Karen Beadman 07 July 2023, 02:25

Extremely good customer service. Very helpful.

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JB 06 July 2023, 22:55

I ordered a Vango Scran electric grill from Outdoor World. The next day, I received a message to tell me that it wasn't in stock and providing me with options: cancel with a full refund or wait about a week for fresh stock to come in. I decided on the latter course of action and was kept fully updated throughout the entire time between my initial reply and the item being delivered within less than a week. This felt like really first-class customer service, with emails from real people, rather than a "bot", and proper consideration given to my requirements. It's not the first time I have ordered from Outdoor World and I have always been 100% satisfied beforehand - now it's up to 200%! And the grill I ordered was extremely well-priced too. Win-win!

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Mark Grossman 05 July 2023, 20:16

Great products for my camping trip and fast delivery

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Angie M 05 July 2023, 16:57

Very helpful staff, especially when we needed to change the chairs for smaller ones. Organised a speedy exchange and refund.

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John 05 July 2023, 04:47

Excellent service chair delivered quicker than expected

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Jane Wilson 04 July 2023, 05:46

Easy ordering, easy delivery.our order arrived promptly. Thankyou very much

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Hannah Lillie 04 July 2023, 03:45

Very quick delivery and quality product.

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Tracey Peters 03 July 2023, 20:38

Easy purchase at a reasonable price with a speedy delivery. I’m very happy with my new cooler.

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Joanna Tennant 01 July 2023, 18:45

Amazing company. A fault on the tent was noticed by the company and a full refund or compensation was offered. Great customer service. Thank you.

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Jason Booth 01 July 2023, 03:29

Ordered the Coleman octagon 8man Cortes, arrived in great time, no problems, tent is great, thanks

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Alan 01 July 2023, 01:17

The first griddle which was sent was damaged but the second one arrived the next day and they collected the damaged one. Very good customer service