Company

Outdoor World Direct

Unit 7 Roundwood Industrial Estate, WF5 9SQ, Wakefield, GB

About Outdoor World Direct

Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.

You must be logged in to leave a review.
image
Neil 16 August 2023, 19:33

The staff were very knowledgeable and happy to help, not pushing towards the most expensive options but giving honest advice about which offered the best value for money. Great range of products at very competitive prices. We'll be back for future camping needs.

image
Sarah 15 August 2023, 23:29

Good price and really quick delivery

image
Nick Willmer 15 August 2023, 01:06

Absolutely brilliant customer service, Made a mistake on my order and it was quickly sorted out by Chelsea and Andrew. Spot on guys and thanks

image
Ian Sime 15 August 2023, 01:04

Company went out of their way to redirect my package when I asked

image
mark Soley 14 August 2023, 15:42

quick delivery and a competitive price

image
Glen Nichol 14 August 2023, 03:17

Outdoor world direct have treated me unbelievably well, I purchased a Vango awning from them in 2022 which unfortunately developed some problems. The staff at outdoor world direct fell over themselves to help me in whatever way the could!! Top rate service I would recommend this company to anyone looking to purchase any caravan equipment for a good price and from a great company. Communication top notch!! Customer service top notch!! Well done 👍

image
Paul Williamson 13 August 2023, 23:30

Very good communication from all the staff, great help in telling me what I needed and also making me a bundle deal up, very good experience to deal with thank you

image
Gary Hope 13 August 2023, 22:04

Excellent. Efficient. Thank you

image
ji 13 August 2023, 17:33

How refreshing to deal with a company like this. Customer service is 5 star. Lovely to deal with. Really pleased with item I will be using them again.

image
Barely satisfied 12 August 2023, 19:31

Great items, good customer service. However, having paid £15 for Saturday delivery it would of been nice for the item to come on the Saturday and not the Monday. This is the only reason ive only given 3 stars.

image
Julie Hicks 12 August 2023, 14:10

Went to buy a Campervan awning, received excellent service and advice from the staff.

image
Samantha Nightingale 12 August 2023, 00:37

Nice showroom, helpfully staff

image
Mr Douglas 11 August 2023, 01:27

Good price for purchase bundle. Delivered without postal cost. Delivered on time. Still to try out equipment but looks fine.

image
customer 10 August 2023, 16:49

Efficient service. One of my products was due into the warehouse within a couple of days. I was notified of this and my package was sent with express delivery so it did not delay my order getting to me.

image
Terry 10 August 2023, 16:34

Perfect ordered it and it was on its, way. Arrived fast and in perfect condition. I'd use them again.

image
Jenny Finch 10 August 2023, 16:26

I made a mistake. After putting my awning up to try it out I ordered the wrong one . Outdoor world was fantastic , they picked up wrong order and delivering my right awning . Thank you so much 💓 love this place

image
Anna 10 August 2023, 00:38

Great value for the type of tent I wanted which is good quality. Quick delivery.

image
Ruth Norbury 09 August 2023, 13:00

Easy website to order from. Easy customer service to contact when I needed to alter my order. Fast delivery of amended order and prompt refund of the the difference in price. Really impressed. Would recommend.

image
Brychan Jones 09 August 2023, 00:26

Excellent product at a good price. Prompt delivery

image
Gunnar Ingi 08 August 2023, 22:14

I recently had the pleasure of making a purchase from Outdoor World Direct, and I can say with certainty that they exceeded all my expectations. From the start, their customer service was unparalleled. The team members I interacted with, displayed an unwavering dedication to ensuring my needs were met. They handled a challenging delivery situation with complete professionalism, kept me well-informed throughout, and ensured that my product arrived right on time for a much-anticipated camping trip. As for the product itself - a camping tent - I am beyond satisfied. The quality is excellent and it served as the perfect companion for our outdoor adventure in the beautiful Icelandic countryside. The tent stood up to the elements, and its smart design made our camping experience even more enjoyable. Outdoor World Direct, with its outstanding service and high-quality products, definitely stands out in the outdoor gear market. I look forward to making more purchases from them in the future and would highly recommend them to any outdoor enthusiasts in search of reliable gear and exceptional customer service.