Company

Outdoor World Direct

Unit 7 Roundwood Industrial Estate, WF5 9SQ, Wakefield, GB

About Outdoor World Direct

Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.

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Michal 25 August 2023, 10:02

Helpfull and friendly staff, good prices, went above and beyond to sort me out just before my holiday, couldn't be happier, highly recommended.

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Scott 24 August 2023, 18:53

Great customer service. Had a couple items arrive with issues, contacted customer service and they replied very quickly and sorted it out straight away with no dramas. Can’t ask more than that. Thank you

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Mr Peter 24 August 2023, 01:59

Polite and informative staff dealt efficiently with my telephone request prior to completing order online. The whole process was quicker than expected and without any problems. The goods were delivered as described.

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Richard Townley 23 August 2023, 22:23

We recently purchased the Wild Country Zonda 6EP and have named her 'Betty', following her outstanding resilience to the recent storm that swept the west coast of Britain last weekend (18/19 August 2023). 'Betty' encountered 17+ hours of strong winds, gusting 55mph and heavy rain on the Gower Coast, South Wales, last weekend. The tent remained solid throughout and did not encounter any damage or rain, despite several other branded tents experiencing burst beams, damaged poles and leaks. This is our first air beam tent and our second Wild Country family tent, as our previous Wild Country tent performed exceptionally well during the past 12 years. This very much influenced our decision to continue with Wild Country, coupled with the high specification and value with the Zonda 6EP. The price from Outdoor World Direct was the most competitive we were able to source online and the service and delivery have been great. We are happy to recommend the product, service, value and quality!

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THOMAS TIMMINS 23 August 2023, 06:28

Great price great delivery

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Malcolm Fryer 23 August 2023, 02:29

Very good value deal, quick and timed delivery at standard cost. I Like the tent

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Jonathan Fraser 22 August 2023, 18:45

I bought a tent that had a slight problem. Contacted customer service who were extremely responsive and now have a new tent on its way. Great service thank you

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Pete Evans-Jones 22 August 2023, 05:57

Website good, price good, speed of delivery amazing.

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customer 22 August 2023, 01:51

The guy in Customer service was so helpful and friendly when I needed to do an exchange. Great service, very happy 😃

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Simon Dunlop 21 August 2023, 19:41

Very quick delivery. Easy to use site. Great value.

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Russell vasey 21 August 2023, 15:54

Staff were interested in our needs and were passionate knowledgeable about the products on display. We were looked after from entering the building to leaving.

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Stephen Cattle 19 August 2023, 16:43

Good website and easy ordering process. Delivery was quick at 2 days and well wrapped item.

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Sue Worthington 19 August 2023, 12:34

I bought a Coleman air tent from the online shop, which upon receipt I realised was too big / heavy for me to manage on my own. I emailed and explained the situation; the response from Andrew Stannard in customer service was swift and courteous and a courier return pick up was arranged for a day suitable to me. The few questions I subsequently had were also swiftly responded to. Andrew emailed to confirm the tent was received back and that a refund was being authorised which I received in my bank the same day. As returning items go, this was completely stress free and easy. Big tick from me - fast delivery, easy access to excellent customer service and quick response times. I will definitely be using and recommending Outdoor World Direct in the future.

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John Hawkins 18 August 2023, 20:24

Delivered on time great service

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s gadsby 17 August 2023, 18:01

Ordered the wrong size Awning Outdoor World promptly exchanged it for the correct size Excellent service received

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BRIAN ROBINSON 17 August 2023, 17:53

First Class service great communication highly recommended

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Graham Pether 17 August 2023, 16:54

We have had great service from Outdoor World Direct, would highly recommend,

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Vanessa Perkins 17 August 2023, 02:10

Excellent product quickly delivery can only recommend.

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Tig 16 August 2023, 23:30

Great service, easy to order from the website, delivered on time and well packaged. Great quality just perfect for the tent.

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Sheila Bennett 16 August 2023, 20:38

From placing the order to receiving the item everything went very smoothly. All is as I had hoped it would be.