Company

Outdoor World Direct

Unit 7 Roundwood Industrial Estate, WF5 9SQ, Wakefield, GB

About Outdoor World Direct

Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.

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Stephen 24 June 2024, 15:15

Andrew and the team at Outdoor World Direct are a fantastic bunch of people. I had an issue with a product after a single use, a manufacturing point. The speed and efficiency over the entire return / replacement process was second to none. Emails answered within the hour, options presented to resolve and a genuine care given to the entire after sale process. It's great to see 1st class service. Great work Andrew & the entire team at Outdoor World Direct!

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MR DAVE 23 June 2024, 16:35

I tried to order a tent over the internet! Ended up ordering over the phone ! The girl who was dealing with me was very patient. Tent delivered and I was happy

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behzet turgut 22 June 2024, 19:58

First time I have bought something from Outdoor Direct and I am glad that I chose this company. I received great customer service from David and Phil. I would highly recommend it to anyone.

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Shona Smith 22 June 2024, 18:37

There was a problem with delivery of my awning and it was sorted within hours when I contacted support services. Couldn’t ask for better than that!

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David Livesey 22 June 2024, 01:51

Excellent customer service Definitely use again!!! Thank you Chelsea!!!

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Kevin 22 June 2024, 01:06

The service was fantastic, the deal was very good on what we purchased, the option of 6 or 12 month interest free finance and your choice of deposit is a game changer, delivery was ahead of schedule and it was all packed well. I couldn't recommend outdoor world highly enough. Thank you very much.

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jody carter 21 June 2024, 22:58

Received really quickly. Came as it was described.practiced putting it up in garden to see how it worked so now just wait until we go away and see how it performs.

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Jan 20 June 2024, 14:37

Sent an email with a query (out of opening hours) and they still replied within an hour, went on to place an order and this arrived within a couple of days. Excellent, efficient, knowledgeable service would recommend

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customer 19 June 2024, 13:16

Very well priced item, & very quick delivery. Would totally recommend this company.

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Withheld 19 June 2024, 03:59

Easy to use website and purchase item. Did take awhile to arrive though. Also colour said brick dust so I thought was orange but they are more of a pink colour

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Trevor 19 June 2024, 02:38

Fast delivery at good prices

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Gillian Mead 19 June 2024, 00:33

None of the information on the product gave a true and fair commentary on how difficult and time consuming it was to inflate the mat, and it is even worse on trying to deflate the mat and get it back into the bag. I am sure it will be comfortable, but it is physically challenging to deflate.

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Jeanette 18 June 2024, 16:55

We ordered a king size sleeping bag for our motor home. The price was much less than a lot of places & really good quality. It arrived sooner than expected which was good. The website was easy to navigate and easy to order

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jeff davies 18 June 2024, 02:22

Excellent company, straightforward to order and good price.Also awning arrived as planned. Recommend!!

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Sarah 18 June 2024, 02:04

The service and communication was brilliant from start to finish Andrew Stannard and his team are very knowledgeable and their experience shines through. I feel Andrew went above and beyond his role to support me with my tent repair I am very grateful for all the support as I didn’t have a clue I was kept up to date and when the price wasn’t correct I received a refund I would highly recommend Thank you and your team Sarah

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Mr Bernard 17 June 2024, 17:40

Product arrived on time

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TANIA RUTTER 17 June 2024, 16:19

Absolutely brilliant service, received my order within 24hrs, definitely recommend Outdoor World!

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Mr 16 June 2024, 17:52

Informative website, excellent customer service and quick delivery. Would highly recommend 🙌🏻

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Ralph 15 June 2024, 23:28

Communication and response is great, Phil was very helpful gave us a great deal on our new tent and some accessories

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Gerard 15 June 2024, 21:31

Good customer service