Company

Outdoor World Direct

Unit 7 Roundwood Industrial Estate, WF5 9SQ, Wakefield, GB

About Outdoor World Direct

Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.

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maria whitehead 30 July 2024, 21:12

Very helpful friendly staff, nice to get service like that. Great store with good selection of tents to look at. Bought a tent package and one of items not in stock, I received it in post as promised within a couple of days.

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Helen Forster 30 July 2024, 04:46

Great product swiftly delivered. Fair price.

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David Hawkins 30 July 2024, 04:01

We took advantage of an excellent offer and received excellent service and prompt delivery. Can't rate outdoorworld highly enough.

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SUE 30 July 2024, 03:18

Great customer service - I called the company with a couple of queries- which they answered accurately. Delivered as promised.

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A Evans 30 July 2024, 02:35

Tent purchased was too big - but cannot fault the handling of the return - customer services team were efficient, understanding and extremely switched on.

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Cassie 29 July 2024, 17:03

Fast shipping and great prices thanks very much!

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Rachel Hall 29 July 2024, 05:07

First class service from excellent staff. Nothing was too much trouble, including putting up a tent that was in stock but not on display. Very knowledgeable and friendly service from at least three members of staff.

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Damian 27 July 2024, 21:43

excellent personal instore service to help decide which tent was right for us. The tent chosen was ideal, well made and excellent value for money.

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Roy Leach 27 July 2024, 01:19

The drive away awning is really nice and easy to errect on my own. The ordering and delivery was excellent.

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M Taylor 26 July 2024, 16:41

Very helpful staff. We bought an awning from outdoor world when we visited the store. Although the awning was not on show they said they would be able to put it up to show us but not on that particular day.

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Jane Whitfield 26 July 2024, 05:13

Brilliant company. Bought air tent and was cheapest price found. Ordered evening 17th July and was delivered mid morning 19th July. Great service!

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Ian 25 July 2024, 13:32

Very good service .kept me updated from the start. Would certainly recommend

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Tom Maine 24 July 2024, 21:38

Absolutely outstanding customer service. Purchased a Vango Rome 650XL tent last year. They price matched another supplier who were cheaper and we got a really good deal on a bundle including groundsheet, carpet and compressor. We are currently in Cornwall and a pole which supports the side pod has split. It doesn’t affect performance but has created an irregular shape to the pod. I contacted OWD and was prepared to pay for a new one if they could supply it. I was happy to wait until we got back home. We are out of the 12 month warranty and damaged poles are classed as wear & tear but Andrew Stannard from OWD has agreed to send another for free as a gesture of good will. Not only that but he’s shipped it to the campsite we are currently staying at. Very impressive service.

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Paul Hardwick 24 July 2024, 15:06

Quick easy ordering and delivery

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Sara Booth 23 July 2024, 22:37

Excellent delivery. The bundle offers are an absolute bargain. Great value, great service. Would highly recommend them.

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robert tranmer 23 July 2024, 18:58

The company has great customer service where was a mix up with couriers and one email to them and it was sortted and they emailed back to check it had been delivered just incase as they understood how we needed it asap. Cannot not get better service than this

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Jonathan Davies 23 July 2024, 15:43

Outstanding service. I ordered a hole new set up of tent and it was arriving in multiple packages some from supplier and your service team were were on the phone or email daily to keep me updated as to where and when my goods were to be delivered. Can’t thank the team enough

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CJ Sanderson 23 July 2024, 04:08

Excellent. I have used outdoor world direct before and will use them again. Good prices and excellent customer service. Quick delivery. Very satisfied

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STUART DUCHART 23 July 2024, 00:19

I put my order in and it was delivered the next day great service thanks

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JA 23 July 2024, 00:16

Great site, all items correct and delivered on time. Wouldn’t hesitate to use again.