470 MacArthur Boulevard, 02532, Bourne, US
Onset makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support. Based on Cape Cod, MA, Onset has been designing and manufacturing monitoring solutions on site since the company’s founding in 1981.
Purchased these data loggers for scientific study on sea grasses. Getting good data.
Onset Computer Corporation does a great job with the customer service there staff provides. I have ordered products on the phone with them many times over the last ten years. I never have a problem. The staff are always friendly and informative. Products arrive as promised and are well made.
The perfect device for long term temperature monitoring. Easy set up and interface with a smart phone.
Item was back ordered and took a while, but that happens. The product arrived when advertised, works well, and happy so far.
These new devices with Bluetooth connectivity are terrific. Worked flawless out of the box. Easy to set and launch, retrieve data, instantly visualize the data, and store for detailed analysis. Soooo much easier than having to retrieve the logger, hook it up to the computer and download the data. Well done! I will be buying more!
As always, prompt and in-stock. Never an issue.
Great product in many ways, size, functionality and convenience. Our company is in the process of purchasing 50 more, after a trial run of the first purchase, to monitor temp and RH for the fit-out portion of a 17 story new high rise. The prominent Philadelphia Hospital system we are constructing this new building for is adamant about data collection for all aspects of their construction projects. Your MX1101 data logger just made my life a whole lot easier for collecting and cataloging the temp and humidity to ensure I release trades for final finishes at the appropriate time.
Items were delivered and work as described. Would buy again.
We've used Onset products for years and they have served us well. Reasonably priced, easy to use, and durable. Thanks!
Great customer service, great product
Dear Maura, Not sure if you are a person or not, but thought I'd try. Do you have instruction manuals on maintenance and use of the HOBO weather stations in Portuguese? If so, I need 3 or 4 to share with my trade school colleagues in Mozambique. We purchased and install one about 5 years ago and it is serious need of repairs. Thanks. -- Russell Yost Honolulu, Hawai`i 96825 Phone: 808-429-0900
Couldn't download hobo software.
Awesome service and quicker than quoted delivery!
Customer Service was amazing and very helpful!
So far so good!!!
I spoke with a customer service representative and a technical support representative. Both were helpful and able to answer my questions so that I could buy the correct replacement part. The part was delivered in a timely fashion!
Customer service was great on the phone. My pro v2 loggers were backordered, but ultimately shipped several days earlier than the promised date and I had them in my hands much sooner than expected. Thanks!
Tech support was excellent in working out my problem with the logger.
Delivered on time, easy to setup, just works
I received your U22-001 HOBO Water Temp Pro v2 and attempted to follow instructions from your "quick start". I was told by your rep that this procedure was simple and I tried to tell him that I'm not very savvy on the computer and asked whether there was a chance the logger could be shipped to me ready to use. That was not an option. I spent some time looking through the various parts in your shipment and, so far, have not been able to even start this function. I am an oyster farmer and have little understanding of the computer as it relates to your product. Maybe you can contact me with an offer to help. Thanks, Bob Tourigny