Frankland Road, Blagrove, SN5 8YG, Swindon, GB
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being. We’re Neptune. We do what we do because we believe our designs can make your life that little bit happier, easier and better. We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart. We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home. Reviews At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too. Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right. Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Excellent product , delivered the agreed time. Delivery men very helpful.
A great, inspiring session which gave me the appetite and some ideas to style our dinner table for our next guests we are entertaining
Very helpful and knowledgeable staff. Lovely lifestyle tableau arranged throughout the store. Love the products, very well made, but very expensive. Appealing to a niche market I think.
Beautiful stools have completed our Neptune look Great service and help at the Bury st Edmund’s shop wasn’t sure if she would match the tables and benches we already had and the team happily carried them around the shop to compare Colours Love Neptune great quality and perfect addition to our kitchen project
Beautiful table but three of the six chairs have to be replaced as rattan loose and broken - not really what I’d have expected and customer service where oh we’ll replace them sorry about that - sounded like a standard answer without any real concern about the amount of money spent and customer expectations. No I’ll pass on your comments. Seems just to be the way with things now - nice delivery guys but also not too interested in delivering faulty products “ it’s just furniture innit” not a white glove service why can’t things be checked before they get put in a box ??
Hi bought 2 cans of point. Store person very helpful in getting them for me. I has to return a can of unused paint - No receipt. The store person found my transaction and refunded the can of paint. All very easy either their payment system. Great stuff
Very beautiful design! Wish my house is full of Neptune furniture!
excellent guys installing / delivering
A beautiful mirror.
A great product that has been beautifully designed and expertly installed. Absolutely excellent. The support provided by the entire team has been exceptional.
Great service from you guys
Always helpful Let you look around the store with out bothering you unless you ask for help
Quality paints.
Online experience great in store experience bad - they told me items were unavailable and discontinued - when I phoned up they were available and in stock so I ordered online
For the second day running …..Fantastic service today at Neptune Chichester … Thank you Kinga for all your help … so many decisions simplified !!!! Very much looking forward to receiving my new purchases !!!! X
We have been shopping in Neptune Colchester for years and we absolutely adore the products and customer service we receive The ladies who work there are amazing and have helped us do much design the way we want our beautiful home to look , nothing is ever to much trouble for each and every member of staff. The furniture and accessories are timeless and of excellent quality . We have now purchased a new home and although all our Neptune furniture has come with us , there is now a excuse to purchase some new additions from this amazing brand
5* for Neptune Chester who helped with design service well worth the money for expert advice
Great experience with Neptune. Bench looks great in our entrance way. It is well made & delivered as promised.
Great service thank you
The service was very efficient. I ordered storage pots from homeward which arrived well packaged and in one piece. However there was a flaw on the side of the large pot and on the lid. I should have read the returns policy prior to ordering as there is a cost of £9.95 to return the item, I may have read this wrong but it seemed like it was a standard price for a return. As the items were not expensive it was a deterrent to return it. I have turned the flaw to the wall but I know it's there. Apart from that I do like the storage pots.
