Frankland Road, Blagrove, SN5 8YG, Swindon, GB
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being. We’re Neptune. We do what we do because we believe our designs can make your life that little bit happier, easier and better. We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart. We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home. Reviews At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too. Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right. Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
I am really pleased with my lights. Excellent customer service.
excellent service beautiful wine glasses
Design and layouts are superb, loved visiting the showroom
As always Neptune products are extremely high quality
Great product and efficient delivery
Great sale price and rapid delivery and stunning look in situ.
Really disappointing - tried to book a personal bespoke interior design meeting only to be told that the colleague who provided the service was not available Very vague response when I asked when they would be available. Told to call back to speak to the manager in a couple of weeks Really disappointed and frustrated by lack of detailed response and very. unhelpful.
Nipped into Neptune today to get inspiration for refreshing my open plan kitchen/living room. I was so happy with the advice I received about paint colours and where to use them to bring the room together in a stylish way, so much more than I could have envisaged. Very happy customer and can’t wait to get painting now.. thanks Emily!
Beautiful dining table, very high quality, made to last. Very helpful customer service and fast delivery
I was impressed with every contact, from visiting the wonderful shop in Hailsham, the staff were so charming and helpful, taking time sourcing wood samples. Similarly, the delivery men couldn't have more professional. I am delighted with my table, it's beautifully made and enhances the room perfectly.
Beautiful quality - made to last . Always delivered securely and within time frame . I have never been disappointed with products and feel that Neptune is a company that creates objects of beauty to pass down to the next generation. I would rather save and support craftsmanship that is within the United Kingdom and create a home full of treasured and classic design . Simple !
Order delivered swiftly and efficiently. Pleased with product.
Had a slight issue regarding sizing of the Suffolk coat rack but was dealt with professionally and quickly. Excellent communication regards delivery times and very happy with the item. Would shop at Neptune again. Even gave my granddaughter (who is 1) her own little Neptune bag, great touch
Speedy delivery, great products, well packaged (without plastic). All good!
Ordering was easy. Delivery was quick and on time. Item as required. Item ordered was not huge but the box it came in was! Everything recyclable but just so much of it.
Quality of products excellent and built to last. Member of staff very helpful in advising what item would fit our room best.
Lovely soft duvet cover & pillow cases….great quality
Nice vase. Took a long time to come.
The ambience of your lovely room settings, and the staff are always so very welcoming. We go home with so many ideas. Thank you for being in easy travelling distance from our home.
Delivery was slow and the quality of products are poor especially for the price you have paid. This place is overrated. We have brought lots of items for our new house and we have received better quality products from other websites!
