Black Moor Road, BH31 6AT, Ebblake Industrial Estate, GB
If you need industrial supplies or office equipment, Manutan UK has a wide range of high quality industrial, commercial and office supplies at very competitive prices.
Bit disappointed. I hunted for a particular size of storage box for a long time and Manutan was the one retailer that actually had it in stock. I needed it urgently and I was happy that a. They call themselves Manutan UK - I assumed they are UK b. They got a UK address in Dorset - Again, should be UK c. Say on the website 'Made in Britain'. So I made my order and was surprised the delivery time advertised on confirmation was 21 days for a piece of plastic ... I contacted customer service for an actual delivery time as the emails received and the note on the website don't match in terms of delivery times. And just like other reviewers I have yet to hear from customer service. I did get a tracking number automagically and it seems to be in transit from the Netherlands. Via GLS - which apart from Evri / Herman or Yodel must be one of the worst delivery companies in existence (6k+ 1* reviews don't lie) ... Don't get me wrong, it hasn't been weeks yet - but I am just disappointed about the fact that all signs point to an item located in the UK - yet they seem to be a drop shipping company or merely 'mean' that their business is 'made in the UK' - yet they aren't actually located there. Anyway - review is solely on shopping experience so far - will update review once I receive the item (which will likely be too late for my use - we shall see). EDIT: Thank you Manutan for the update as well as call. I understand a lot more about your business.
Still absolutely no contact from this awful company as you can see a response to say they would get in touch don’t be fooled at all , I will not give up on getting a refund as chairs were not even accepted and returned with the driver , but to be ignored is totally unacceptable and Drew has ignored all emails which is so very rude , I will go to legal and to trading standards which I shouldn’t have to do it’s absolutely terrible that you are ignored when they are in the wrong , I have also escalated to PayPal , awful awful company stay clear of them honestly or you will be disappointed and I think it’s clear from how low their score is , DO NOY TRUST THEM !!
quick delivery good product information on website
Absolutely no problems at all, great product delivered in a timely fashion, at a good price.
Helpful service and quick delivery of items.
You still haven’t delivered my pallet truck with short folks I sent back the one you delivered incorrectly and have been waiting my replacement for months Mark pearson
The double steel cabinet I bought from Manutan was fantastic. Very strong and secure, it exceeded my expectations in price and quality. The delivery was very prompt and it was put in a place of my choosing (i.e. my garage). Buying from Manutan was a simple experience and their follow up customer service is friendly and professional. I would definitely use them again and highly recommend this company.
Great customer service
Good service, and good delivery.
Excellent range of products, prices are reasonable and delivery is fast. Bought two lockable roll cages. Quality was excellent, spare shelves available separately, delivery was fast. I soon bought two more and two plastic bin trolleys, also of excellent quality.
Great communications, rapid delivery
The worst customer service
I ordered three drawer cabinets in May 2022, expecting from information on the website to have a two-week wait. Four weeks later, one cabinet came. A month later the other two came, both so badly damaged they would not fit in the space allocated in the workshop. I contacted Manutan, but had no answer so I left a one-star review which had the desired effect. They contacted me, assured me my high-value order was important and they would do their utmost to get the goods replaced quickly. On request I sent photos, then more photos when asked for more; two weeks passed, then I was asked for still more photos, which I sent. Two weeks later I had to contact them again to ask why I hadn't heard anything. At last, on 4 August the replacement cabinets arrived (without notice). A further month passed before the now rusting damaged ones were taken away and I regained the space they were taking. All the while I had considerable anxiety that I might never get the goods I'd paid for, and had to spend a a lot of time trying to get the problem sorted out. I received no compensation or apology for outstandingly poor communications and appalling level of service. I shall not be ordering from Manutan again, and advise others to be warned.
Delivery, customer service, everything along the process of purchase was A+
Useless customer service. Still awaiting collection of an item. Must be knocking on a year ago now. Manutan continue to harass me over an unpaid bill which is actually the very bill for the item in need of return and despite me emailing them, continue to send me letters about it threatening to take further action against me.
Ordered goods 15 weeks ago, still not arrived. Was informed 7-10 days from receipt of order. Order No68812198. Still don't have a delivery date - but Manutan have my money. Unfortunately can't give zero stars.
Simple process , very easy to use website, competitive prices.
very good service and delivery
Reliable company. Always in time.
Always great service and very helpful.
