Company Details

In leui of my review 5days ago. I ordered a package for my mother for mothers day and my family is everything to me. I had a bad experience and spoke my mind in a review.This was taken very seriously by a representative of Maine Lobster.He read/listened/and phoned me to discuss the situation and how Maine Lobster could resolve it.I told him how I'm a first time customer.Being that, my first impression was very important.He listened to every word and offered to refund me or send out a second package..I didn't take the refund.I asked them to make it right. I told them I would like to give the company a second chance.That they could send the new box and I would review again based on this. You''ve completely redeemed yourself! The package arrived exactly on time and everything inside was wonderful. Lobster,clam cakes, Lobster bisque,clam chowder,and taffy.My mom prepared a lobster sandwich for dinner with the quick cooking guide you have in the box.She said the lobster was amazing! She's already spreading the news of your great service...and so am I ! You've made a lasting impression on what you did.And for that you've gained a loyal customer Thank you..Thank you for turning a bad experience around and making it right. Thank you for listening to your customers and thank you for giving my family and me the quality we deserve. Holly

WOW! As new customers, and fresh lobster meat lovers, we were concerned we wouldn’t get to Cape Cod this year for our annual lobster feasts. We ordered fresh, unfrozen lobster meat and were more than pleasantly surprised. It was tender, exceptionally cleaned, and had the sea taste often lacking in the grocery store meat. We’ll reorder soon.

Best Lobster & seafood! So glad I found MAINE LOBSTER NOW on the web. Great communication.....Quick ship (arrived early in the morning so I could prepare for my Husband's birthday dinner that evening). Along with the Lobster tails (meaty and sweet!!!)...we had the mussels (so plump and tender) and scallops.....all so fresh and delicious!!! Needless to say....My husband and I were both very happy with his birthday dinner!! Great company and we will be ordering again soon! THANK YOU....Maine Lobster Now and a special shout-out to Kathleen for quick response to my email!

We ordered 18 1 lb lobsters for mother's day, living in SC but being from New England my mom was craving some Maine Lobsters! With the craziness and inconsistency in shipping during the Covid pandemic I was very worried about getting the lobsters on time but they were here, beautifully packed and all alive. There was seaweed in the box and when you opened it the smell of a Maine beach was fantastic! The lobsters were so sweet and delicious we were very happy with the whole process!!

Avoid or be scammed! Ordered 3 pounds of alaskan red king crab legs as a gift for mothers day. Total weigh including Styrofoam box was 2 pounds 4 ounces. Really? What thievery and complete lack of respect for their customers! This is my second and final order with this company after 2 horrible experiences. You will not get what you pay for with Maine Lobster Now. Plain and simple.

We had live lobster delivers to Oregon. They were here in less than 24 hours.They were alive and tasted great. Thank you for your fast service

I made an order for NYE and unfortunately FedEx not only didn’t deliver they sent it back to their distribution center and it arrived days later on 1/2. Very gross but I did get a full refund with the very inexpensive protection policy. Do not remove it. Fast forward to Mother’s Day and yay 4 live 1.75 lobsters arrived with steamers. About 1/3 rd were broken but they will refund. The lobsters were awesome and really kicking!

We received five lobsters around Christmas containing an empty plastic package with no dry ice in the afternoon, We kept them refrigerated until the next day. When cooked, the meat was complete mush that smelled rotten, we obviously could not eat them. Ruined our birthday celebration They refused to give us a refund. Our bank card finally had to charge them back after a six week battle, The fish was bad and they acted like crooks.

I had ordered last year in September and unfortunately had a bad experience with expired lobsters. But I thought I would give it one more try for Mother's Day 2020. I will not order from here again. Steamers were so tiny and tasteless and lobsters we ordered were suppose to be 1 1/2 pounds. Weighed them and they were a bit under 1 1/4. Learned my lesson.

I've ordered lobster, several times, for my son and daughter-in-law Sara, in Alaska. This year, with the silliness that's going on I most likely WILL not be going there in June for Justin's birthday. I will HOWEVER order them a number of tails (cooked and frozen) for overnight shipping to Wasilla Ak. - This place IS fantastic and I'm very glad I found it a number of years ago. IIRC it was Sara's mom who told me about it. - Russ

Loved my order and it was beyond expectations! Arrived the day I wanted them, on time for a perfect dinner, and the lobsters were alive. Their sale price made it even better. Thanks for making the dinner perfect. Definitely a good ordering experience and would recommend them as a preferred place to order live lobsters.

We have just received our 3rd live lobsters order, within 24 hours after placing it. We are very happy & pleased with the products! We strongly recommend ordering from MLN over other suppliers. Free overnight shipping including Saturday delivery without extra charge? That’s a great bonus! The lobsters are very fresh, well packed,separated in their own slots, & alive. The meat is sweet & succulent! Maine lobsters are the best! MLN handles them beautifulfully! Thank you, MLN, and Mike who was helping me with my order yesterday. You helped us celebrate Mother’s Day more special this year. Please note that we were looking at Costco, where they had 6-pack of lobsters, 1.25lb size, on sale for Mother’s Day, $40 cheaper in total price, but we went with you. That was because we had gone with you on the first 2 orders & appreciated you much! Please stay safe & thank you, MLN, for continuing to provide such wonder products & service in these tough times! The Nguyens from MN

Ordered Giant scallops, but received the smaller Jumbo scallops for the price of Giant. Not a good first time buyer experience.

Hi there, I ordered six different kind of seafood. I ate Atlantic salmon fillet, Atlantic wild-Caught Haddock and Sea Scallops. They were delicious. Last night I had Maine Lobster Bisque w/ Lobster Meat. It was good but not enough meat. It was like broth. Two more to go next week, Shrimp & Corn Chowder and Maine Lobster Tails 5oz-6oz. I will order again in the future on those three seafoods that I ate. Janice from NY.

Received the 2 lb lobster plus clam chowder for my birthday recently from my family. It was absolutely out of this world. Best lobster & chowder I've ever had. So delicious. Very well packed when delivered. Perfect gift!

I ordered the Twin Lobster Dinner for Two for my parents who live in a rural town in South Georgia. I was a little concerned about the delivery being timely, but they received it at 1:00 p.m. on the day I requested. They only had to throw out 5 mussels out of the whole two pounds and all 4 lobster were alive and kicking. My parents had never cooked lobster or mussels before, but the instructions were included and very easy to follow. They said everything was so fresh and delicious. They loved the whole package, from the lobster & mussels to the bibs and lobster crackers. Everything they needed was included. My dad said even the Whoopie Pies that were included in the dinner were amazing. They couldn't say enough about everything. We will definitely be ordering from Maine Lobster Now in the future.

Ordered this lighthouse dinner as a thank you gift, for my brother in law and his wife. Lobsters arrived fresh and alive! They absolutely were amazed and raved about it the whole day, posting the whole process on Instagram, from unpacking to cooking. It was a pleasure to help bring joy in these times to them, but couldn't have done it without MaineLobsterNow, thank you! My new go-to for seafood!! =)

I received my Crab Legs in two days, opened up the box and was VERY HAPPY with my portion. The Alaskan King Crab was DELICIOUS. I have told a few people about what I ordered, they said Maine, I said Yes..Maine Lobster Now had a variety of seafood. I will be ordering some more seafood. Thank you for the perfect gift for ME. Jeff Davis Spokane, Wa

Yesterday I received 2 a pound and a half lobsters and a pound of steamers. I must say they were the sweetest ones and the fullest ones I have had. They arrived alive well packed. My nephew sent it to his mom and I for Mother’s Day. What a surprise. I have been telling my family and friends about your company and hope they order from you. Many thanks for a delicious dinner. Warm regards Connie & Jerri Giarratano Boca Raton Florida

A bit of our history: we moved from Seattle WA to NYS (North Country) so we know fresh seafood. Fresh seafood is hard to find up here, especially now with travel restriction. This is our first order. The mussels were EXCELLENT!! fresh, lots of flavor, on the sweet side. Our 6 yo son ate 1 full pound of them! The Haddock filet were amazing: really nice thickness, firm, no smell, the firmness stayed on after cooking, taste was amazing. Rest to try: Atlantic Salmon, scallops and crab cakes! Will for sure order again!!!!