98 Chester Road, WA6 0DW, Helsby, GB
Welcome to Land of Beds—the UK’s leading independent bed and mattress retailer. At Land of Beds, we’ve spent 50 years helping customers achieve their dream of a better night’s sleep. As the UK’s leading independent bed and mattress retailer, we’re proud to offer an extensive range of products from trusted brands. Being independent allows us to offer free, unbiased advice and assist you in finding the perfect solution to meet your sleep needs and budget. At Land of Beds, our mission is simple: to help as many people as possible enjoy a great night’s sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we’re here to make your experience smooth, convenient, and enjoyable. Shop Your Way! Online: Explore our full range at www.landofbeds.co.uk. Call Us: Speak directly to our friendly team at 01928 242829. Live Chat: Get instant support from a real person via our website. In-Store: Visit us at our Helsby or Wigan locations, where a warm welcome and expert advice await you. We don’t just sell beds and mattresses—we also offer a wide range of bedding and bedroom furniture to help you complete your bedroom look and create the perfect sleep environment. At Land of Beds, we’re committed to providing exceptional service every step of the way, helping you find the perfect products to suit your unique needs and budget. We offer nationwide delivery, with free mainland UK delivery on orders over £100. Plus, our online Help & Advice section is packed with FAQs and buying guides to help you shop confidently. Our award-winning team is always ready to assist, ensuring you find exactly what you need for a restful night. Customer feedback is at the core of everything we do at Land of Beds. We highly value every review, as your feedback helps us continually enhance our range of beds and mattresses, improve our services, and provide confidence to new customers searching online for a trusted, independent bed and mattress retailer to meet their sleep needs. Thank you for choosing Land of Beds as your sleep companion! Rest assured, we’re here to help you sleep better. SHOP BEDS SHOP MATTRESSES SHOP HEADBOARDS SHOP BEDDING
An excellent company to buy from. The website was easy to use and I managed to find what I needed. When I did have a question the sales team on the chat were polite, friendly and came back to me really quickly. Delivery was good and all the products arrived when I needed them for. All in all an easy process and I am very happy.
The staff at Land of Beds were extremely helpful, polite and knowledgeable. Charley, and other members of the team, were patient with our need to try out several different beds and gave us more than sufficient time to do so. Charley answered all our questions, clearly demonstrating her knowledge of the different brands and their characteristics. The showroom is well stocked and, with her help, we were able to find and buy the mattress that best suited our needs.
The very patient and efficient Julie was key to our positive experience today over the phone! Thank you so much! We were looking for a bed base and had been quoted a ridiculous price elsewhere when we remembered Land of Beds and thought we would see if you sold them. It was very easy over the phone as a returning customer. Julie guided us through and we made a relatively quick purchase of a product that suits the mattress we bought from LoB previously. The price was much more reasonable too! All in all, a very positive experience!
AVOID! Shambles of a company. 1st and 2nd attempt to deliver the bed were either cancelled or returned due to it being damaged. On the 3rd attempt the wrong bed was sent. This was only apparent after unboxing, so I had to repackage it all and send back. The 4th time of asking I finally got the bed I ordered. At the point of writing this I am still waiting on a call back, 3rd promised call back that has not been actioned. I have noticed a small refund has been actioned today, which is laughable. Probably why they haven't bothered to call me back, as they know it's not good enough. Very poor service and a lack of accountability. Update on 25th Oct 2024. I received a call (on 21/10/24) to apologise no one has been in touch and that this would be escalated again to a manager for a callback. Still waiting and not holding out much hope. Constant broken promises. I'm not even sure there is any management there. Update on 17th Nov 2024 Still no call back even though an email has now been sent to the director. Diabolical service! Avoid at all costs. Update in reply to Land of beds... why will a manager not call back to discuss this? You say you've reached a point where no further action can be taken, but you've never called me. A simple callback put of courtesy will be nice. If you're saying it can't connect leave a voicemail and direct number to call back on and I will. I'm receiving other calls so find this hard to believe that you can't get through to me. Ps it's a manager callback, not customer services.
Their help and expertise are invaluable. Really kind and friendly and knew exactly what I was looking for. I’ve purchased a bed for myself before, and decided to go for a new one for my son. I’d certainly recommend them to anyone. I wouldn’t go anywhere else now when purchasing similar products.
Contacted Live chat today, Sunday, Charley was helpful in giving me advise on who to contact with a query regarding a fault with our Tempur mattress, she was also able to give me my order ref number, very helpful
Lucy on live chat was very informative and helpful
Charley was very helpful today
Charlotte was very informative and helpful witht he processing of my finance application.
charlie was brilliant very helpful and so proffesional and very nice to speak to
A really good experience. Charlotte was knowledgeable, helpful and extremely patient in ensuring that I was able to choose just what I wanted. Would thoroughly recommend .
Pleasant kind and very helpful from start to finish placing my order, nice to talk to a person will use this company again,
Excellent customer service from Julie who was extremely helpful and knowledgeable about the various beds and mattresses. Would highly recommend both Julie and the shop - Helsby
Prompt, professional service. Answered all the questions throughly.
I was having trouble getting my order through on the website and contacted them on chat and Charlotte was very helpful, Got my order processed and completed in double quick time.
Honestly from start to finish it was such an easy process. From the first call I had with Julie to the last. She was brilliant! Really friendly and chatty on the phone. Explained the process in detail to make sure I was going for the right options etc. Even after I completed my order she reached out with a follow up phone call. Highly recommend.
Although the mattress hasn't arrived yet I found the staff I spoke to extremely polite and helpful. Their customer service was first rate.
It was a lovely experience, no pressure and very friendly staff, and very supportive on the products, explaining everything
Great experience buying new mattress from land of beds Helsby. Julie was very knowledgeable and extremely helpful in guiding us to the purchase of our new Hypnos mattress. Would definitely recommend over any other of the so called big retailers. Very well priced and relaxed atmosphere. Looking forward to delivery of our new bed. Thanks
We dealt with Alan who was fantastic from beginning to end….giving good advice about the beds and a good price when we decided on one. We would definitely recommend.
