98 Chester Road, WA6 0DW, Helsby, GB
Welcome to Land of Beds—the UK’s leading independent bed and mattress retailer. At Land of Beds, we’ve spent 50 years helping customers achieve their dream of a better night’s sleep. As the UK’s leading independent bed and mattress retailer, we’re proud to offer an extensive range of products from trusted brands. Being independent allows us to offer free, unbiased advice and assist you in finding the perfect solution to meet your sleep needs and budget. At Land of Beds, our mission is simple: to help as many people as possible enjoy a great night’s sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we’re here to make your experience smooth, convenient, and enjoyable. Shop Your Way! Online: Explore our full range at www.landofbeds.co.uk. Call Us: Speak directly to our friendly team at 01928 242829. Live Chat: Get instant support from a real person via our website. In-Store: Visit us at our Helsby or Wigan locations, where a warm welcome and expert advice await you. We don’t just sell beds and mattresses—we also offer a wide range of bedding and bedroom furniture to help you complete your bedroom look and create the perfect sleep environment. At Land of Beds, we’re committed to providing exceptional service every step of the way, helping you find the perfect products to suit your unique needs and budget. We offer nationwide delivery, with free mainland UK delivery on orders over £100. Plus, our online Help & Advice section is packed with FAQs and buying guides to help you shop confidently. Our award-winning team is always ready to assist, ensuring you find exactly what you need for a restful night. Customer feedback is at the core of everything we do at Land of Beds. We highly value every review, as your feedback helps us continually enhance our range of beds and mattresses, improve our services, and provide confidence to new customers searching online for a trusted, independent bed and mattress retailer to meet their sleep needs. Thank you for choosing Land of Beds as your sleep companion! Rest assured, we’re here to help you sleep better. SHOP BEDS SHOP MATTRESSES SHOP HEADBOARDS SHOP BEDDING
Prompt and clear service
Thank you Charlotte. Cool as a cucumber working alone on the busiest of days!
Julie was very helpful and showed us plenty of options in our price range that were very comfortable. All round great service!
Very fren̈dley staf and very helpful glad I phoned for what I was looking for Thank you
Put my mind at rest, excellent with over the phone order, lovely well spoken lady.thank you
**Updating to confirm that a prompt refund has been issued within 24hrs. I would recommend phoning LoB direct rather than emailing for prompt customer service or to check stock. Increased review to 2 stars because they've asked me nicely along with apology. Ordered double bed frame 6th Nov. Order was processed & tracking details issued. Tracking confirmed frame was with the delivery company on 7th Nov and est. delv was provided as mid-Nov. I had no communication beyond this and kept checking tracking which didn't update. Tues 26th dropped cust services an email & the auto-reply said they would reply within 3-days and to call them if nothing. Again no communication so I called on Mon 2nd Dec. Phone answered immediately and was confirmed that my frame wasn't in stock despite that I'd been issued tracking and no one had attempted to update me. Customer services was quick, helpful and polite on the phone. Offered to email me alternative frame models but I'd already looked at the full range and requested a refund. My experience with Land of Beds would have been salvageable if some sort of attempt to communicate the correct status had been made. Instead they took my money with no intention of delivering and didn't reply to me when I asked.
Charlotte was quick, helpful and pleasant to deal with
Great experience, no issues at all.
We would like to say a big Thank you to Julie at land of beds, For all her help and advice on choosing and purchasing our new bed, we were not rushed and given plenty of time to try lots of beds till we found the one that's just right, Julie answered all our questions and was very knowledgeable The bed was also very competitively priced.... would we recommend Julie and land of beds?...... Yes 10/10
When I made an order they promised that the mattress will be delivered in a two weeks time,it came after 4 weeks or even more than 4.After a month I noticed that I want a different mattress which will be extra firm,and because I had a 100 night trial I contacted a shop but no resolution was provided,no one contacted me or anything,been waiting for a week to get any resolution but nothing.So I’m still confused about what I need to do and to who I need to contact to send those 75£ (for changing a mattress) Awful service
Charlotte was very polite and helpful, I wasn't happy at what I had seen on another website and she guided me through everything , very informative and helpful
I purchased a mattress with this company in the past and found them very helpful in every department. I`m a returning customer and would highly recommend this company always.
Julie was great very informative and helpfull
So nice to be able to communicate with a real person at the end of the phone. Got my Hypnos Opulence Deluxe King Size (5ft x 6ft 6in) Mattress which has the same spec as the Hypnos Luxury No Turn 6. Julie was very helpful, clear and precise and I got a good deal. I initially used their chat line and wasn’t expecting anyone to call me back as was promised. No hard sell either.
Great company, easy to order and pay. Explanation of waiting time given, with contact details. Good price.
Julie was very helpful and spent a lot of time explaining the differences and choices to make a well informed purchase.
Land of beds in Helsby were very accommodating when we had to change our delivery date at the last minute due to a family emergency. Excellent communication from the company and Mike and his colleague delivered our new mattress and took the old one away with minimum disruption. Would highly recommend.
I spoke to Julie, who was a delight to talk with, she understood my requirements for a mattress and gave some sound additional advice for mattress protection. The transaction was easy, and the order confirmation was immediate. Highly professional service throughout and genuinely great service. It is refreshing to have had such a good customer experience thank you Julie
Julie was professional from beginning to end, most helpful and very knowledgeable !
Firstly someone answered the phone personally. Off to a good start. I had enquiries & Darren was extremely helpful & first class customer service. I went ahead and made a large purchase. Will recommend to friends & family.
