Company

Kielder

Unit C2, Beighton Link, Old Colliery Way, S20 1DJ, Sheffield, GB

About Kielder

Kielder: Cordless Power Tools & Equipment, inspired by the demands of motorsport! The origins of our products are simple; developed from the hands-on knowledge that you only get in the workshop, garage or service park, rather than a boardroom! Just like you we want well-specified, reliable tools that feel good and get the job done - whatever the task in hand.

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Huxley 01 October 2023, 06:02

Great bit of kit well made and quick delivery

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Martin woolford 11 September 2023, 21:16

i bought this impact wrench for use in my garage.Itook out the extended warranty the wrench stopped working so i sent it back to mpd who supplied it. The repairs too weeks eventually it arrived in working order a few months later it stopped working again so of it went for repair it was weeks before i decided to call apparently it had not arrived a few weeks later i called again only to be told i would have to pay for the repair even though it had 3 year cover saying it was wear and tear this i find disgusting service i have a busy workshop so the wrench gets used every day it is clearly not fit for purpose and should only be sold as a diy tool not a professional tool at all i will never purchase any tools from you in the future aviod avoid avoid

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john ghey 08 September 2023, 23:11

Excellent customer service, thank you.

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peter nicholls 02 September 2023, 04:13

Fast delivery, UK based, quick turnaround on repairs but would like to see more spare parts and upgrades available would also like to see a charger for drills and impact guns where the whole body can just be slid on to a charger without battery removal so full power maintained at all times (battery removal still optional) and of course the three year warranty,would also like to see more tools available and a better quality drill with duel bearing support as their current models have a slight waggle on the chuck.

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Dawid Wrzesinski 26 August 2023, 23:05

Profesional tools for resonable price.

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Paul P 23 August 2023, 22:32

Prompt delivery of high quality product

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Brian 23 August 2023, 21:59

So far seems good product, Fast delivery all round no hassle experience.

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dave Price 23 August 2023, 19:03

These kielder tools work very well...plus they at an good price to others of an similar torque value

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David WRIGHT 21 August 2023, 18:54

Excellent service ordered and delivered the next day .

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William Banks 10 August 2023, 22:39

Great customer service, rang me to tell me when it would be with me, amazing products can’t recommend enough! Thank you

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Martin Thomson 08 August 2023, 20:58

Easy purchase, fast delivery, great product,have many kielder power tools.

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Bill 22 July 2023, 10:38

Great company to deal with! Great ethos! Great tools at sensible prices! communication was great and prompt whether it was email or phone. Great staff. Thank you for looking after me.

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Craig Ritchie 17 July 2023, 21:53

Heard great reports about the company, and the quality of the tools they sell. On the back of that I bought a 1/2" gun. Arrived quickly, and I fully charged it. Was due to do an event, and took the gun out for some pre event testing. Took off two wheels, then it stopped, then started, then stopped, seemed to have a loose connection. Phoned Kileder, and left a message asking them to call back, also emailed. Got no phone call, but did get an email. Immediately things were difficult, they seemed in no hurry to help, or to offer any real apology. Gun was sent back. They said they would repair, at their discretion! I asked for a replacement, which is my right. Point blank refused. Reminded them of the distance selling regulations, again didn't want to know. It was just block after block, and still no call to discuss despite my requests. Bitterly disappointed by this, thought I was doing the right thing supporting a British company. Maybe I just got the wrong guy to deal with my complaint, but won't be dealing with them again.

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Pj Taylor 07 July 2023, 14:41

Secure after purchase recieve a phone call to confirm order to make sure it was I that purchase the item. Delivery was really quick to received within 2 days,

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Ekeyboy 27 June 2023, 18:51

Great item at a very competitive price

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Ian jackson 25 June 2023, 05:39

Miss leading advertising and when phoned customer service did not get back to me to try rectify my issue. The product is ok. I’ve been in the motor trade for 45 years running my own business. It’s not as good as other makes I’ve got. But this is not my issue.

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Duncan Hearsum 20 June 2023, 04:19

I was looking for something heavy duty enough to replace my old impact wrench but needed something lighter. I looked at other wrenches and Keilder seemed to get good reviews. Used it for a few weeks now and all seems good beginning to look at the other tools. On the basis the 1/2" drive gun seeemed good, I bought the 3/8" version and looking at other tools in the range. Delivered next day.

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Customer 15 June 2023, 22:12

very quick delivery

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Gavin Laird 02 June 2023, 05:09

had an issue with one part missing in my order was sorted no problem have a few different kielder tools now very pleased

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Matthew gilchrist 30 May 2023, 05:17

Product ok did not receive my free socket gutted