Dyffryn Industrial Estate, CF82 7TT, Hengoed,
Who are we? It’s a tricky question when people ask who we are. We’d like to give them the same sentence each time: “We are a company that sells low priced luggage, backpacks, handbags, purses and accessories”. Unfortunately by the time we’ve finished, people have usually fallen asleep. Anyway, we’ll give you the shorter version, it’s more poetic: “We’re saving the world from overpriced luggage”. When we’re not saving the world, we’re making sure that everyone who buys from us is left feeling content with their choice. We’re not going to give the whole ‘The customer is always right’ speech, but without our customers we wouldn’t be here, so they’ll always be our priority. Anyway, that’s enough about who we are. To see why you should buy from us, by all means please read on. Why Karabar? It’s as easy as 1, 2, and 3. 1. Great service How do we give a great service? Well, we stock most of the products ourselves, so they’re ready to leave our warehouse straight away. Your order is hand-picked; we haven’t advanced to fancy robots just yet. This allows us to check for any errors, pack it with a barrel of love, place some protective airbags in the box, ready for you to pop and scare people as-and-when. This whole process is usually done on the same day; nothing stops us at Karabar HQ. Not even a mere cold can dampen our work flow. 2. Low prices How on earth are they so low? Simple really, we cut the importer, the wholesaler, the sales reps, and every other person in between so that we can do it ourselves. We even have our own dedicated design team. Not only can we make quality items for less this way, we think it’s only fair that you should pay less too. Because we like to brag about our low prices, we show you what they could have been sold for at recommend retail price. We like to break convention. 3. Outstanding customer support It doesn’t matter if you’re thinking about buying from us, about to buy from us, in the middle of buying from us, or just bought from us, we’re here to help. We know every other company will give you that kind of statement so what else is new? Well for starters we’re open from 9am-5pm every day; you can reach us by live chat, email or phone call between those hours. You can even contact us by post if that’s your thing? If it’s delivered by horseback we’ll probably give you a free item. Guess what else we have? A free-phone number for landlines, none of that 0845 nonsense! Ultimately, we’d like our customers to treat us like friends and vice versa. We’ll try and give you a great experience from online store to door.
Great value , great delivery service , easy to use website
Originally found the case on Amazon but going onto Karabars own website, it was cheaper as was next day delivery! Also received 20% off by signing up to a regular newsletter. I was advised of next day delivery and delivery time. Delivery driver was v chatty and polite. Case arrived next day as promised. Really pleased with the purchase! Would definitely recommend and purchase luggage again from Karabars.
Very pleased with the quality of the item and the service received. Fast and efficient delivery. Would definitely recommend. Thank you.
This product was a good price and delivered very fast.well happy with my purchase.
I had a damaged suitcase and karabats were fantastic I would recommend this firm to anyone 5 stars
Fabulous service from order to delivery, superb next day delivery and the goods arrived in tip top condition. Very trendy suitcases
Excellent service and very good case. Arrived quickly.
I am petite and have to lug my laptop and other items regularly across London. I was fed up of carrying a heavy shoulder bag and thought I would give this bag a try.This bag is perfect, it is lightweight, easy to pull around and easy to adapt to either backpack or just carry by the handle on the top of the bag. I am delighted with the purchase, it is such great value for money and has made my trips so much easier.
The original order I placed, and subsequently received confirmation for and payment taken, got cancelled by the system. Only discovered this when I checked the delivery tracking online. Contacted customer services who couldn't explain what happened and immediately refunded in full and advised to reorder. Although I had to change one of my choices it went through oj and as a goodwill gesture were put on next day delivery. Very pleased with purchase. Seems good quality at a great price. Have yet to use but hope they are as sturdy as they look.
Great service.
Ordered 2 suitcases, really good price, and delivered promptly and are as described, would recommend
Excellent value for money together with super service
Great JCB cases and super fast delivery 3 cases for £99 bargain thanks
The bag arrived very quickly very happy with purchase
Strong luggage and the two cases I have used have made the trip to Mumbai unscathed. The red colour is perfect to spot on the baggage carousel. Delivery was swift and all three were well packaged, Russian doll style inside one another. Would recommend the JCB luggage from Karabar's
The website was easy to navigate, the product was exactly as described & fantastic quality and the delivery exceptionally quick. I would highly recommend.
Great product arrived 3 days after ordering and we are very pleased with the item
Ordered one and arrive two days later :)
Lovely looking (similar to the very expensive BRIC's!!!), good price, delivered speedily at short notice prior to my flight to Nimes, best of all - very robust, looks like they will last.
Twice I have ordered from you and twice the boxes have arrived all smashed up and open. Other than that the items are as expected.
