Dyffryn Industrial Estate, CF82 7TT, Hengoed,
Who are we? It’s a tricky question when people ask who we are. We’d like to give them the same sentence each time: “We are a company that sells low priced luggage, backpacks, handbags, purses and accessories”. Unfortunately by the time we’ve finished, people have usually fallen asleep. Anyway, we’ll give you the shorter version, it’s more poetic: “We’re saving the world from overpriced luggage”. When we’re not saving the world, we’re making sure that everyone who buys from us is left feeling content with their choice. We’re not going to give the whole ‘The customer is always right’ speech, but without our customers we wouldn’t be here, so they’ll always be our priority. Anyway, that’s enough about who we are. To see why you should buy from us, by all means please read on. Why Karabar? It’s as easy as 1, 2, and 3. 1. Great service How do we give a great service? Well, we stock most of the products ourselves, so they’re ready to leave our warehouse straight away. Your order is hand-picked; we haven’t advanced to fancy robots just yet. This allows us to check for any errors, pack it with a barrel of love, place some protective airbags in the box, ready for you to pop and scare people as-and-when. This whole process is usually done on the same day; nothing stops us at Karabar HQ. Not even a mere cold can dampen our work flow. 2. Low prices How on earth are they so low? Simple really, we cut the importer, the wholesaler, the sales reps, and every other person in between so that we can do it ourselves. We even have our own dedicated design team. Not only can we make quality items for less this way, we think it’s only fair that you should pay less too. Because we like to brag about our low prices, we show you what they could have been sold for at recommend retail price. We like to break convention. 3. Outstanding customer support It doesn’t matter if you’re thinking about buying from us, about to buy from us, in the middle of buying from us, or just bought from us, we’re here to help. We know every other company will give you that kind of statement so what else is new? Well for starters we’re open from 9am-5pm every day; you can reach us by live chat, email or phone call between those hours. You can even contact us by post if that’s your thing? If it’s delivered by horseback we’ll probably give you a free item. Guess what else we have? A free-phone number for landlines, none of that 0845 nonsense! Ultimately, we’d like our customers to treat us like friends and vice versa. We’ll try and give you a great experience from online store to door.
Good product but long delivery time
Quick service with no problem on delivery
Brilliantly quick service. Could not believe it when my new case showed up!
Goods as ordered and as expected. Prompt delivery
Excellent item fast delivery thank you very much
My experience of Karabar's service was excellent: very friendly and helpful sales person, and good, no hiccups delivery.
excellent value for money arrived very quickly
I love them this my second time buying thank you
Excellent product, prompt delivery and a great price.
Brilliant service
I had a problem but this was solved by Suzanne Williams
Great service from start to delivery. No problems at all.
Fantastic Suit bag! very stylish and sturdy. Delivery was excellent; the bag arrived the day after I ordered it. Any coat hanger can be used in this bag; don't be put off.
Some delay in parcel being sent out but polite friendly and fast response from customer services when i contacted them. Thank you
Excellent products at very reasonable prices. Will use again
Excellent so easy product really good
I recently bought the Shopping Trolley. It is the COOLEST thing ever. I am so so happy with it. I used it for the first time in Waitrose today and it even has a hook that I could hook it to the big metal trolly = I actually felt super smug. It looks very cool and as if I am going camping. I bought it because I can not carry shopping bags at the moment after a back operation and this has given me the freedom to walk and shop. thank you
Great interactive service - Delivery on time
Great backpack! As described! Thank you
Super I would recommend for everyone
