Suite 4, Bridge House, TA1 1TG, Taunton, GB
Having Kallum Gavin as our advisor was great! Always answered the phone and always quick with replies. We had so many questions as first time buyers and Kallum had the answer to everything. I hope to use Kallum again sometime as it was a great experience. No complaints at all!
Vikki potter has been great dealing with our remortgage, this is our sixth time using her services. Excellent service as always
Julian Ward was fantastic for our mortgage application. He was prompt, professional and took the time to update both my partner and I on the progress throughout. He tackled our complex income streams efficiently and with admirable grace. No question was too simplistic and no email went unanswered. The whole team worked to help the process run smoothly and, what's more, when things were going less favourably, Julian was completely upfront with us and managed our expectations well. He secured us a desirable mortgage in good time.
Yet again another exceptional service from James. James was our Mortgage Advisor first time round 2 years ago and the service we received back then was outstanding. Now that we are remortgaging, James again, has given us a First Class service, James has kept us up to date with everything throughout the process and has worked so hard to secure us the best rate possible. He certainly knows the industry inside out and took time to make sure we understand everything, explained everything and that we were happy with the end product. Can’t recommend James and the company highly enough.
Julian Ward and Nicky Nickerson have been really helpful and extremely patient with helping us through an initial mortgage application and a mortgage renewal. Highly recommend for mortgage advice
I had the pleasure of working with Dan Gale as my mortgage advisor, and I couldn't be more thrilled with the exceptional service he provided. From start to finish, Dan demonstrated a level of professionalism, expertise, and dedication that truly set him apart. Dan's extensive knowledge of the mortgage industry was evident from our first conversation. He took the time to patiently explain every aspect of the mortgage process, ensuring I felt completely informed and confident in my decisions. His ability to simplify complex concepts was truly impressive. What truly stood out about Dan was his unwavering commitment to finding the best mortgage solution for my unique situation. He meticulously researched and presented various options, going above and beyond to secure the most favorable terms and rates. I felt like he was genuinely invested in my financial well-being. Throughout the entire process, Dan's communication was impeccable. He was readily available to answer my questions, provide updates, and offer guidance whenever needed. His responsiveness and transparency made what can be a daunting process remarkably smooth and stress-free. Dan's attention to detail was evident in every document he reviewed and every recommendation he made. He left no stone unturned, ensuring that my mortgage was not only affordable but also tailored to my long-term financial goals. Thanks to Dan's expertise and dedication, I now have a mortgage that not only meets my immediate needs but also sets me on a path to financial success. I can confidently say that working with Dan Gale was the best decision I made on my homeownership journey. If you're in need of a mortgage advisor who combines unmatched industry knowledge with exceptional customer service, look no further than Dan Gale. He's a true professional who will go the extra mile to secure the best possible mortgage for you. I wholeheartedly recommend him to anyone seeking mortgage guidance. Thank you, Dan, for your outstanding service and for making my homeownership dreams a reality!
Had a great experience with our mortgage advisor Kallum Gavin. Being first time buyers we were pretty clueless as to what needed doing and when! He was always on hand to answer our questions whenever we needed him and couldn't have been more helpful. Highly recommend!
We have been really pleased with the support and guidance we have received from Vikki. She has always offered us honest advice and has made the process of moving house and getting a new mortgage so much less stressful. She has always been on the end of the phone or email should we need any support at all, not just with financial advice but also with navigating complicated solicitor forms. She is approachable and friendly and we have felt completely trusting in her advice. We would definitely recommend Vikki if you are thinking of moving house!
Rob Plaistow was my mortgage adviser, kept me updated and helped me every step of the way as I'm a first time buyer and didn't know where to start. Thank you again Rob
VIkki Potter has helped me with several house purchases and has always been great. Has found me great deals and organized all of the paperwork to take the pressure off me
Phil Small, our advisor was brilliant. We have used Phil in the past when we moved house and now again when we needed to change our mortgage rate. Phil was our first choice. Phil is very honest, finds the best deal based on your requirements, applies no pressure or hard sell, is super efficient and quick. We never have to chase Phil because he does everything he says he will straight away. We met via WhatsApp call after work which was so convenient for us. Phil is absolutely the reason we use HQ Finance.
A huge thank you Kallum for his highly professional support and advise during the process of buying our first home. From the very first start to finish Kallum has provided clarity on the process, has been responsive to many of our questions and most importantly made us feel at ease. Thank you once again for the absolutely amazing service. From Rimante and Ilona.
This company could not have been more helpful. Everyone goes above and beyond. They make sure you have fully understood the information you’re given and assist you in every way possible. Excellent company, no hesitation giving them 5 stars
I had a great experience with Rob Plaistow for a remortgage. He is very knowledgeable and could put my mind at rest when there was worries or concerns about the remortgage. I’m glad he reminded me that my mortgage was due for renewal, I would have definitely forgot! Thanks again Rob :)
Kallum Gavin was really helpful in assisting us with our remortgage. We have used HQ Mortgage previously and had dealt with James Smith. When we emailed James for our remortgage, Kallum replied informing James was on Holiday and asked if we wanted to wait for his return or could he help. Due to the market volatility, we asked for his help and he managed to secure our remortgage offer before the rates changed. Kallum was very professional and answered to all our questions promptly. I highly recommend HQ Mortgage & Finance as they are just brilliant.
I had a really good experience with Rob Plaistow, he advised me of things that my old mortgage advisor did not - like the fact that I could port the mortgage; and went above and beyond to be honest. Would recommend.
We’ve had a fantastic experience from Rob Plaistow at HQ mortgage and finance. He’s been helping us throughout the last year and a half throughout an extremely rocky stage of trying to purchase our first home. Brilliant cannot recommend enough!!
Consistently great service. Rob has helped us the last few years with our first mortgage in 2019 and subsequent remortgages. Very knowledgeable and always happy to help! Highly recommended!
Rob was just as helpful during this re-mortgage as he was when I first bought my flat - always a pleasure to work with him.
Rob Plaistow has been brilliant throughout our journey of re-mortgaging on our current property and helping us find the best deal around for us buying our dream home! We cannot recommend him enough!