Suite 4, Bridge House, TA1 1TG, Taunton, GB
Excellent service. From start to finish, the communication, meetings, clarity and follow ups during the whole process has been great. After some not that good experience with a previous mortgage advisor, we found Julian Ward and after our first tlf conversation I instantly felt relief that he was listening and leading us in the right direction. We never felt that we were bothering him or that we had to chase him/the process. In fact, he’s been always on it. Thank you Julian, Will recommend you to any of my friends and colleagues.
Katherine has been faultless from day 1. When we thought we couldn’t achieve a mortgage, Katherine went above and beyond to help. Not only spending hours fighting for us to get a mortgage but she actually achieved this and a high street mortgage was offered to us. Responses are quick and the depth of knowledge is outstanding, helping us every step of the way. Without Katherine we wouldn’t be anywhere near where we are now. I can’t thank her enough and would recommend Katherine to anyone. You will not find many perfect, faultless services like this, going above and beyond. I cannot find a single fault, only more than positives.
Very appreciated Katherine Hannaford for her help. Very quick respond, daily updates, detailed explanations. Help from every site. Very helpful person, thank you very much.
Had a great experience so far dealing with Julian Ward at hqmf. He has kept in regular contact and seems to have a good knowledge in this field - he has suggested some helpful ideas that I wouldn’t have thought of ! So far I am pleased. 😃
Wow ! Got me an offer in less than a week, never had to chase them. Robert Plaistow was fantastic, so professional and honest. Really did get me the very best deal on the market at the time. Can not recommend enough !
Have felt supported and valued throughout our home buying journey. Rob Plaistow exceeded all hopes in terms of his availability every step of the way, combined with his obvious diligence and unrelenting perseverance with finding the best deals and overcoming challenges ~ couldn’t recommend more highly . Made the whole process so much more accessible to us Many thanks !!
Vikki was fantastic throughout. Attentive, friendly & efficient. Would certainly both recommend her and use the service again.
I have been extremely impressed by the service of Robert Plaistow at HQ Mortgage & Finance. Very professional and efficient. He has made the whole process go very smoothly.
I can’t thank Kallum enough for the support. He was available when ever I needed to provide some advice or moving with the next steps of the mortgage. If you’re looking to get a mortgage, Kallum is your guy!
Kallum was fantastic throughout the purchase of my new apartment. Every detail was well explained and I was kept informed of my application process. Kallum was on hand to answer all my questions as and when they arouse. Couldn't be happier with the service I received and I would highly recommend Kallum and this company to my friends and family.
Grant was amazing in helping me and my partner through the mortgage offer process. I would highly recommend him.
Rob is fantastic - he explains everything in a simple way, is quick to respond to emails, always at the end of a phone call, has sorted out multiple challenges with ease and efficiency and is just generally an honest, understanding person. This is the second time we have used this company for our move and cannot recommend enough.
I cannot recommend HQ Mortgage and Finance enough! Julian was invaluable when we got our first mortgage as we were clueless. We are due for our 2nd re-mortgage now and due to the current financial climate HQ Mortgage and Finance are already on the case to find us a good deal.
5* service from Phil Small
Absolutely amazing service from start to finish from Kallum Gavin. Nothing was too much trouble and he truly went above and beyond to ensure our (very rocky!) transaction went well from start to finish. He was incredibly professional and I would highly recommend him to anyone. I wouldn’t think twice about using him in the future. Thank you!
If your looking for a first class service . Then Julian ward has far exceeded my expectation. In todays fast paced world, customer service is often a token word. Julian is knowledgable and has your best interest at all times. I would not hesitate to recommend his services. Dr Amanda Kinsella
Grant has been fantastic throughout the whole process of remortgaging when my rate was coming to an end. Always prompt in responding and helping with any questions or calculations, the whole process was easy, quick and efficient.
I cannot recommend HQ Mortgage and Finance enough! Being first time buyers we were a bit unsure on the process but we were helped by Kallum every step of the way. He answered any questions we had quickly and it was really helpful that we could have Teams meetings which definitely sped up the process. His knowledge definitely put us at ease as he explained everything in a way that was really easy to understand. Definitely recommend!
Kallum handled our remortgage process quickly and efficiently, answering any questions we had in a helpful way. The hold process has been straight forward. Thanks Kallum, would highly recommend anymore looking for a mortgage to speak to you.
Kallum has been absolutely amazing!, he’s really made me feel like a valued client and nothing was ever too much for him, answered all my questions and concerns instantly - I cannot recommend Kallum enough and will definitely use him again!
