Vernon Walk, Winchester Street, SO15 2EJ, Southampton, GB
HomeSmart Installations Ltd is the home improvement company committed to enhancing, preserving and protecting our customers biggest and most important investment, their home. You can rely on us to deliver the ‘excellent’ rated service that you expect and deserve. We understand how difficult it can be when deciding who you can trust with your home improvement project. You can rely on HomeSmart Installations to take the worry away by explaining all the best options available to you. We will take care of your project from start to finish whilst keeping you informed throughout, and work to ensure that you are completely satisfied with the end result. Our installation teams are all ‘HomeSmart Approved’, each with many years of experience in expertly installing top quality home improvement products. When it comes to customer service, we not only aim to meet your expectations, but strive to exceed them on each and every occasion, ensuring that your experience with us is an excellent one, at every stage of the process. If you are looking to improve your roofline, loft insulation, a flat roof, windows, doors or conservatory roof, let us help you make your home improvements happen, the HomeSmart way.
Not hard sell and kept us very well informed the whole way through the process as needed cancelling a few times due to high winds and a scaffolding error which was more likely the scaffold companies fault. The finished product looks great also any should save us much money and hassle of painting every 10 years!
We recently ordered a new front door for my disabled daughter's maisonette. The initial meeting with Andy was so helpful and informative and he offered us so many different options to choose from HomeSmart kept us up to date every step of the way and yesterday Paul and Jake arrived with the new front door They couldn't have been more kind and helpful and my daughter is absolutely thrilled with her new front door Thank you HomeSmart Installations
The service, product, and conduct of the installation team was first class.
After shopping around I went with HomeSmart and do not regret my choice! First of all, Chris is a star! When he visited to survey my requirements, it was obvious that he was very experienced and not 'just a salesman' - he was not pushy and discussed several ideas with me in terms of what would suit my house best. The booking team were also great, I asked them to let me know if any earlier install dates became available and they did - I was thrilled to get my new windows before Christmas. The installation team were professional, clean and polite. They did a great job. I did have a few snags with small issues due to some building work that was carried out to change the size of an aperture but this was all dealt with promptly and I was updated at all times. I would thoroughly recommend this company and their great team. The windows are great too!
The design and quote process was really easy, we organised it for about 3 months later and they were in touch and began work exactly as planned. The guys doing the work were so friendly and did a great job. There were some communication mishaps around the different teams coming throughout the process however everything was resolved quickly. I did notice something which I requested they come back to check and possibly fix, although their process is 14 days for this type of instance they've said they're sending someone this same day.
What a great team, from initial chat, through to survey to office contact and then the crew on the day! I only have a small conservatory and the roof was completely replaced in a day, the crew were surprised by the original structure when the old roof came off but it didn't seem to slow their method of working - they gelled like a well oiled machine - all very polite and the best bit was all the old roof/rubbish was removed!
I’ve just had a beautiful front door fitted by this company. From the very first call with them everything has been 1st class. The best service and customer care I’ve ever experienced. Thank you so much ⭐️
Excellent professional work yet again by Homestart. The patio doors were installed efficiently and everything was left clean and tidy. Very pleased with the result.
Fantastic work. Fascias, soffetts, guttering and drainpipes all replaced. Geoff worked tirelessly to get the job finished and it wasn't an easy job given our house is very tall. The house looks so tidy and smart. Everything we agreed upfront was carried out to our specifications. Will be more than happy to recommend to friends and family.
Thoroughly recommend this organisation. From start to finish. Friendly and totally non pushy salesman, polite and tidy fitter - we had every window in our house replaced as well as our back door with new cat flap. I had no disruption whatsoever.
After 35+ years what a difference new Roofline makes. Outstanding customer service, quality product & superb fitters. Thank you HomeSmart Installations for making our home smile again.
Lovely chaps very clean and competent even came back early the second day to try and finish before the storms arrived, highly recommend
from the first contact to the finished job all went as smoth as silk. the fitters were polite and friendly working with skill and knoledge, every day they were here, they cleaned up at the end of the day and at completion took all the rubish away.
From inception to completion our experience with HomeSmart Installations has been excellent. Communications were clear and concise and the on-site installation team were polite respectful and very hard working. Thanks to all the team.
Very happy with the work carried out. I had my fascia soffit, guttering, bargeboard, down pipes and cladding all replaced and the guys were very professional and friendly.
The installers did an excellent job with my new door, which has dramatically reduced the draughts and noise from outside. Just one snag - the manufacturer forgot the letterbox, so a return visit was required to add it but all OK now.
Excellent overall service and correspondence. Fitting team were excellent and all aspects of finishing were good. Very pleased with the product and finish. I would suggest less phone calls from the office would have speeded up the process
We had new front door fitted yesterday, and Paul went above and beyond, even cutting round the uneven purbeck stone to ensure a perfect fit. I would highly recommend Homesmart, and give 6 stars if possible. Quality of the product is first class, and job completed with full clean up. Neighbours have already comment on how good the new door looks
Quick efficient service
I have found HomeSmart to be efficient and customer friendly. I recently had loft installation done by HomeSmart. There was a problem with the work but Mark Allen dealt with the problem very quickly and everything was left in good order. Good customer service.