Company

High Street TV

, , , GB

About High Street TV

We want to ensure that your purchasing experience with High Street TV is a success. If there is anything that our Customer Experience Team can do to help improve your experience, we will be more than happy to help. Your review will be met with a response from our team who will endeavour to remedy any issues as soon as we can.

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Wiltshire Reviewer 02 September 2024, 21:02

Good delivery time and affordable product.

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Stephen Joseph 02 September 2024, 18:32

I was disappointed when my order arrived with bits missing, and when I phone costumer service I was told I have to wait three to seven days for the missing bits not good enough.

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Tony Stafford 02 September 2024, 18:04

Good item good price good service

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Stephanie Short 01 September 2024, 21:48

arrived far too late

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Kevin Allan 01 September 2024, 19:17

Simple to use website and payment process. Delivered on time no fuss . Overall a good experience.

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karl bentley 01 September 2024, 18:12

Bought jet hawk tried for 1st time other day absolutely rubbish crapp supposed to be more powerful than a standard hose pipe not at all it's rubbish you spend more time making sure the pipe and filter doesn't come out of the bucket the problem is it's not really powerful and have to keep messing around with the hose and filter to keep it in a bucket really not as good as shown on tv I don't know how to reply to your message on here so put on review it's not worth the money tbh been sat in all day waiting for this to be collected I was told on phone that the courier would collect on 10th Sept sent return label to stick on front but no courier to collect it waisted all my day waiting please arrange for this to be collected so can get refund been on phone today and got literally no where fobbed off saying can't arrange for it to be picked up today after keeping me waiting all day yesterday high street tv customer service is absolutely shocking I want to get this sent bk for refund but just getting messed around please please people think twice b4 using high street tv it's absolutely disgusting service

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J Withey 31 August 2024, 19:50

Asked for price of replacement charger for Jet Hawk and was sent one free. Very pleased with product, great customer service. Many thanks.

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Heather Rankine 31 August 2024, 18:36

This is the best gadget I've ever been persuaded to buy. So far only made omelettes but they are so delicious. Looking forward to trying more recipes from the downloaded cook book.

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Jo Rawlings 31 August 2024, 00:43

I had to do a return I posted it back Thursday and Friday I had my replacement This company are second to none Fantastic customer care. Polite and ever eager to help I'd give this 5☆☆☆☆☆ they go above and beyond I'm one ultra happy customer Highly recomend high St tv store 100%

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Giles 30 August 2024, 19:38

The delivery was missing an item. Contacted customer services and missing item will be redelivered.

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Susan 29 August 2024, 20:23

Delivery was really quick and the parcel was well packaged along with the material to fit behind the radiators which I haven't used yet as not had time. I have marked it as four because the screws that are fitted underneath do not fit my radiator so I have had to buy new ones. I did email High Street TV and advise them of this but did not wish to return it. The instructions were not great either. I had to look on High Street TV for them. It does work really well as I used something else to balance it and comes on automatically when the radiators are on. The reason for purchase is because I have single glazed windows and only a log burner and one radiator in the front room.

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s t 29 August 2024, 02:12

I was very impressed with the service and product. I had inadvertently order 2 products instead of 1 but you noticed and asked me if I had made a mistake. You then quickly refunded the cost of the second order. many thanks

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Julie Herriott 29 August 2024, 00:26

Excellent customer service, above and beyond regarding a replacement item. Thank you.

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Paul Henison 28 August 2024, 21:28

Very helpful and made my issue easy to resolve.

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peterjohn 28 August 2024, 18:34

Good fast service qoulity product arrived safe and sound thanks 😊

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ray 28 August 2024, 10:37

Jet hawk on highsteet tv is advertised at £59...which includes a supposed £10 discount and you pay for postage...exactly the same model is £45 on Amazon with no postage...

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Catherine Parker 27 August 2024, 18:22

The company is efficient, sent my order promptly, and is good at communicating. Its prices are competitive and the product stock is comprehensive.

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Graham 27 August 2024, 18:12

Excelleny service for a good quality product. This JET HAWK car washer is well presented with a number of useful attachments in a sturdy presentation case. Thank You.

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Jacqueline 27 August 2024, 18:00

I bought a cyclone air bike. Right foot rest did not fit so I e mailed them and was told e replacement foot rest would be sent. Then a second e mail telling me they do not have the spare part. I could exchange or have 10% off. The thought of setting up another was daunting, so I decided to keep it. I have given 3 stars due to this problem. However I must say I love the bike and the lack of right foot rest is not a problem. I am disappointed regarding customer service due to no spare part. One would expect more from this company.

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Alison 27 August 2024, 16:13

I tell you, the Lawn Barber they sent is rubbish/ faulty, there's more power in a par of scissors cutting hair!! The customer service is AWFUL, they stop replying back to any emails & won't send any labels to return item back, if you don't have a printer or can't get the box to a store. So if you want to lose money then order from these guys!! Yes this review was written early this morning, I have since had a reply about booking in a return & sending labels :) I will add another review once the item is returned & I receive a refund...Received email advising a refund, checked & have been refunded thanks.