Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

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Brendan Moulliet 06 October 2020, 05:00

Great customer service, One stop shop for all refrigeration parts and hardware.

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Jim 06 October 2020, 04:06

I was extremely impressed with this company. They contacted the manufacture directly for me to be sure I was ordering the right replacement part.

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Jon Turner 06 October 2020, 03:05

Received the exact parts I ordered in a timely manner.

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Debbie 05 October 2020, 23:49

The staff at Heritage are very efficient and friendly. In general, Heritage is a very customer-friendly business.

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customer 05 October 2020, 20:24

great service.

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Tom 05 October 2020, 17:44

I order parts at least once a week and need help every now and then, I call and ask for Jordan Becktell because she is AWESOME!!! She always comes through for me. Thank You Jordan.

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Mark Evans 05 October 2020, 17:27

Mari and her team always do a excellent job. We always feel confident working with them !

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Arturo 05 October 2020, 17:07

Thanks , You Jordan are Great Good Job ,

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customer 05 October 2020, 03:26

Parts available and shipped promptly. Received as ordered and work perfectly

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Patrick Ruff 04 October 2020, 22:00

Toni Wonderspoon is the best of the best of the best of the best.

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Customer 04 October 2020, 20:47

Perfect part and fast delivery. Great Job!

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customer 03 October 2020, 13:36

extremely disappointed with customer service as of late in regards to getting quotes in a timely manner,

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customer 01 October 2020, 23:55

very fast shipping! Great prices and exactly what I needed.

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customer 01 October 2020, 23:25

Was great until Parttown took over. I was charges triple for a part and customer service wouldn't do anything due to the systems not fully migrating yet.

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customer 01 October 2020, 08:35

Took over 2 months to get a door

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Happy customer 01 October 2020, 07:50

I had a small problem with a part and it was replaced the day after my phone call. The service cannot get better than that. I am bookmarking this place for future orders.

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customer 01 October 2020, 06:59

Excellent experience Thank y’all so much I appreciate you. I will be using y’all again and will pass the word on.

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Kraftsmen Baking 01 October 2020, 04:02

fast delivery easy to navigate website

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Appliance Service 30 September 2020, 21:42

Easy ordering. Great prices. Reliable shipping. Affordable shipping.

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Stephen- Maintenance 30 September 2020, 21:40

I have been purchasing from Heritage Parts for nearly 10 years now and am always impressed with the great customer service. They have never let me down and find parts I cannot find anywhere else.