Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

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Sue 23 September 2020, 20:48

Excellent as always!!!

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customer 23 September 2020, 16:28

exact match of the switch that needed replaced. easy to install, and works perfectly.

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Humayun Ahmed 23 September 2020, 09:14

I am very happy with the parts. My only complaint is about excessive mailing costs. About $18 for ground shipping for 4 knobs that weigh nothing. I believe it is unfair to the customer.

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customer 23 September 2020, 07:50

Came quickly and everything was there. Plus I didn’t expect the knob. Usually it’s purchased separately. Very happy

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Sinclair Family 23 September 2020, 06:36

Your service was perfect and ahead of time. Thank you

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customer 23 September 2020, 03:01

The part put my freezer back in operation. Thanks for your support.

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Morty Weisselberg 23 September 2020, 02:51

The supply was very prompt and exactly as ordered.

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customer 22 September 2020, 21:46

GREAT CUSTOMER SERVICE!!

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customer 22 September 2020, 04:02

Best Customer Service; status emails with tracking number and verification order received.

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customerJoe T 21 September 2020, 23:12

Great service

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customer 21 September 2020, 21:27

Their customer service is great! Always able to get the parts we need.

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Fred 21 September 2020, 20:29

Easy order, fast delivery, exact fit... what more could I ask ? Thank You, Fred - Maintenance Manager.

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customer 21 September 2020, 18:57

Service and communication was timely.

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customer 21 September 2020, 06:22

Fast service. Always have the parts I need. Postage is a little high especially when ordering small parts. Would recommend to a friend.

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customer 18 September 2020, 17:07

I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She told me the item was in stock and that it would ship out that day and I received it the following afternoon. The oven was a vital piece of equipment that needed to be fixed so that we could continue to feed our patrons. Thank you Heritage. Your customer Service was excellent.

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customer 18 September 2020, 07:04

My replacement glass arrived in 1 piece thanks to Heritage and UPS. Well done

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customer 18 September 2020, 05:43

Awesome all around

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Phil / 18 September 2020, 02:50

I wan inform that parts were in stock and be ship that day. I received it two weeks later. This is not the first time. I understand when something has to be order and will take time.

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Dave 17 September 2020, 21:07

Charged 2 motors to my personal credit card, as did not have an account set up yet. Only received 1 motor. I called and Kara re-ordered the 2nd motor. Received 2nd motor 2 days later.

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James H 17 September 2020, 15:48

Had no problem with this order..it went very smooth.