Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

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customer 09 October 2020, 00:59

wrong product shipped--two different sku stickers on packaging. Honest mistake--I'm ok, just need the correct item shipped asap

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Rob Smith 09 October 2020, 00:23

Excellent Service. Quick return of all of my requests.

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Brian Hinson 09 October 2020, 00:16

Easy ordering process with rapid shipping and delivery. Constant, almost too frequent, communication through email. Order arrived complete and correct.

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Kayla H 09 October 2020, 00:07

Our Rep Jordan Becktell is the BOMB! She always answers the phone quickly and gets us answers ASAP! She always has a great attitude! She is my main reason i do business with you guys.

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Yusuf momin 08 October 2020, 22:38

good customer service, easy to find any part . Just price is very high....

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Shane P. 08 October 2020, 22:08

The ordering and delivery process was quick and easy. I'm very pleased.

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customer 08 October 2020, 19:04

Good morning I had the pleaser of purchasing parts from Heritage and can't say enough. It was easy to place the order and I received them in a timely manner.I will use them in the future.

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Joe G 08 October 2020, 04:54

Good website, fast service. I think the cost of the part is excessive and $20.00 is too much for shipping, but overall best price for this part for a 26 year old Viking stove.

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customer 08 October 2020, 04:13

Part is fine but 24 dollars to ship a 7 dollar part in an envelope seems a bit much.

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Tom 08 October 2020, 01:35

Sales people are fantastic.

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Giff 07 October 2020, 19:53

Dave Lake is always on point with all my parts needs. Friendly and easy to work with. That is why we order from Heritage Parts! Thanks, Giff (Auxiliary Services Corp)

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Dave Agosti 07 October 2020, 07:11

You know you're all awesome, especially Robin Ross. keep up the good work and great prices!

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John 07 October 2020, 03:57

Great service, even when parts are hard to find.

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customer 07 October 2020, 02:28

It tools months for the item to be received. I got 2-3 revised delivery comments each weeks out. Yet I was charged immediately for the item. If delivery is not known at the time the order is placed then don’t charge the customer until the product is confirmed delivered

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Tom Langston 07 October 2020, 01:18

Great service but your shipping costs are astronomical. Bought $19 worth parts and it was $23 to ship. Seems off base to me

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SHAWN 07 October 2020, 00:41

Awesome transaction

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Tiger All 07 October 2020, 00:23

Thank you for getting a replacement relay for our ICEOMATIC ice maker. The part came earlier that expected.

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Robert 06 October 2020, 20:52

fast shipping, very good friendly service on the phone. prices are competitive. i wish only that I did not haft to read the covid 19 page every time I log onto my account and haft to wait for it to go away even after hitting the x button multiple times.

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Al 06 October 2020, 08:17

The staff is very nice pleasure to do business With.

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Allen 06 October 2020, 06:50

Great product 👍