Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

You must be logged in to leave a review.
image
customer 17 October 2020, 00:23

Thank you. Quick and easy.

image
Roger Wrench 16 October 2020, 06:25

Not the right item. The descriptions given made it hard to decide, as there was no images of the part actually needed. Schematics shown were not clear. Need to return this part.

image
customer 16 October 2020, 00:08

The correct parts on the first try and fast service.

image
Donna 15 October 2020, 18:26

The representative I spoke to was very knowledgeable. My order was quick to place and was just as quickly delivered.

image
D Hagerty 15 October 2020, 16:12

Got the correct parts in the best time considering backorder. Do wonder a bit whey they do not stock such a common items as "O" rings.

image
customer 15 October 2020, 07:11

Did as advertised

image
Don in 15 October 2020, 00:52

On line order was easy and they shipped the next day and since I was a local delivery, the order arrived the next day.

image
customer 14 October 2020, 21:30

Order took too long Had to call in order to get some results

image
Marsha Penna 14 October 2020, 19:50

Once again you sent me exactly what I needed and it was sent very quickly. Thank you.

image
JMK Stirnweis 14 October 2020, 19:43

Wonderful fast shipping and great customer service

image
John Klipa 14 October 2020, 03:11

ordering process couldn't have been easier and part showed up right on time!

image
customer 14 October 2020, 02:44

Just what I needed fast and efficient

image
Gary 14 October 2020, 00:08

Always great service from the staff

image
customer 13 October 2020, 07:56

Easy access to find the part, created an account, purchased the item and had it in my hands within 3 days. Will be doing more business with them.

image
Rajah Shrine 13 October 2020, 07:37

Whoever cleaned the machine last time it was used, misplaced this part. I was pleasantly surprised how quick we received the part. Thank you

image
customer 13 October 2020, 04:18

Heritage was the only place I could find replacement parts for my Fujitsu mini-split. While the shipping was a little on the high side, the parts arrived quickly and I was able to DIY a fix that would've cost a lot more if I'd had to hire a climate control company. Very satisfied!

image
Terrence Simon 09 October 2020, 20:01

The part arrived on time. However it was delivered to a different recipient in my building despite the shipping address entered when ordered.

image
AZ customer 09 October 2020, 05:08

They had just the part I needed, and went out of their way to verify with the factory that I was getting the right one. Responsive and accurate. Prompt shipping.

image
Debbie from 09 October 2020, 03:36

Customer service went out of their way to answer all of my questions and look for any other parts I might need.

image
Eddie 09 October 2020, 02:31

Michele Maile is a superstar, dont need to say more.