1200 Greenbriar Dr, 60101, Addison, IL, US
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
online service was great, shipping was efficient, especially for someone who doesn't shop online. However, the cost to ship was insane. A simple handle costing less than $5, was $30 to ship-not impressive. Regards, Pat S Woodhouse
AMANDA WILLIAMSON IS THE BEST EVER!
Your service is always fast and excellent. Thank you for all you do!
I ordered a part for a Henny Penny fryer on a Thursday and was given an ok price but with a great overnight price of 25 dollars. I told my customer I ordered it over night but would get it late in the afternoon the next day and since ups always delivers in my area late, I would install the part the following morning (Saturday). The part never came and when I checked tracking, it said delivery is set for Wednesday by end of day which means I can't install until Thursday. At the moment I have a extremely angry customer who has called someone else to do the job. I could have ordered from Amazon with free shipping but the earliest I would get it would also be on Wednesday. I do not like losing customers and the customer will tell this story to others customers who are seeking a commercial appliance repair tech.
Prompt delivery. The part is identical to the one I’m replacing.
Ever since the merger with Parts Town I have been moved to 2 different customer service reps and the response time for my parts inquiries has gotten longer. Heritage has lost a lot of business from me due to if I do not get a quick response to my requests I now move on to a different parts supplier.
I’m satisfied with the part and the quality. Fast shipping service.
Great job!! Thanks and see you on next parts order
We did not have a problem ordering it was very easy.The part got to us quickly and we did not have any disruption in our meat grinding. Thank you!
I just received a WINHOLT WATER PAN HEAT ELEMENT $250+. IT ARRIVED TIMELY BUT DID NOT HAVE THE SCREWS TO ATTACH ELEMENT. DUE TO CONSTANT MOIST CONDITIONS IN A PROOF BOX, THESE SCREWS CAN EASILY DETERIORATE AND NEW SCREWS SHOULD COME WITH EACH REPLACEMENT ELEMENT. WE COULD NOT INSTALL THE ELEMENT AND ARE ON A SEARCH FOR COMPARABLE SCREWS TO FINISH THE JOB.
You guys are the greatest ! I needed a part for my Fujitsu and you folks had it and shipped it quickly. I’m so glad I found Heritage Parts. Thanks Again , Ken
Great customer service, exactly the right part. Tks again.
Excellent service, fast shipping. You folks absolutely excell!
I ordered container guides for my Hamilton Beach Malt Mixer early one evening to be shipped in 3-5 days. The next day I had them early in the afternoon. Not even 24 hours later. What spectacular service! Very pleased! Will check with Heritage Parts next time I need a part. Thank you.
Log in page. always out of service
Quick service
Excellent service, quick fulfillment and delivery.
Was exactly what I needed
Shipped & recieved on time. Ty
Great job to the Heritage Parts Team for doing a great job for UCSC. We appreciate all you service. Thank You and stay safe.
