Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

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customer 16 July 2020, 22:48

Great service! Very friendly and quick.

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customer 16 July 2020, 22:23

Everything was as advertised and promised.

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Mark 16 July 2020, 21:24

Ordered a spray nozzle, received a motor. Called in right away. Nothing was done for 2 weeks. Had to call back again to get my spray nozzle but also had to pay a second time while I waited for a return label for the motor, wait for you to receive the motor, and then wait for you to process a credit.

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Bob Brown 16 July 2020, 18:47

JUST ALWAYS HELPFUL

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Russ Quick 16 July 2020, 16:47

Always a pleasure to work with.

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Wendy 16 July 2020, 01:51

Stephen and his team are great to work with!

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McCarthy Appliance 16 July 2020, 01:36

They had what I needed, fast turnaround, no issue with pricing, my customer is very happy !

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Tom Gilbert,Az 15 July 2020, 23:28

Always buy my parts here. good pricing. fast delivery

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Dan Jacobs 15 July 2020, 22:51

This is not the first time I have purchased from Heritage. But in the check out process I had some issues. I hopped on the chat to see if it could be resolved. I spoke with Connie who was tremendous. She took care of all my issues. I just received the item and it was just what I needed. Thank You

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customer 15 July 2020, 21:11

My order shipped the same day without any issues, and the product was exactly as described.

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BWS Mechanical 15 July 2020, 20:12

I ordered the parts on line over the weekend and requested next day air thinking that I would get them on Tuesday but to my surprise they showed up Monday morning. Our customer was very happy.

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Mike 15 July 2020, 07:17

Parts where shipped quickly, Thank You. Will order from Heritage Parts next time my Daughters place needs something fixed

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Vitali 15 July 2020, 04:39

Excellent service

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Shipper Jo 15 July 2020, 02:41

I only give a four-star because It cost over $24.00 to mail two very small plastic gears that only weighed 26 grams You can do better...

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Bob S. 15 July 2020, 02:16

American Range bake igniter was proving difficult to find. My local appliance parts outlet sold me a "universal" product that worked okay for a few months, but Heritage had the OEM part - the manufacturer's upgraded replacement. We are hoping that will provide better service. The ground service got the part to me in a week and it was a perfect fit for the oven.

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Matthew 15 July 2020, 01:00

Product arrived earlier than expected and matched exactly as advertised OEM part. Well packed and no damage.

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Chris Koch, 14 July 2020, 23:59

I got the correct part and in a timely manner. Thanks, Chris

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Ryan Weekley 14 July 2020, 04:31

Heritage is consistently shipping parts to our commercial repair business every day without problems. There customer service is always there and polite and eager to assist. Love this company! Thank you Heritage! Ryan Weekley CEO Food Equipment Repair Service Inc.

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Rick 13 July 2020, 20:09

Our customer service rep, Renee` Hanley is the best. She has always come through for us. Good inventory and service, what else could you possibly want from a supplier.

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customer 13 July 2020, 19:09

good, quick service. technician was very helpful