1200 Greenbriar Dr, 60101, Addison, IL, US
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Parts were exactly what I needed. Took a little long to be shipped, but understood because of COVID.
The shipping was more expensive than the part! Way too much. Not fair?
Website failed to deduct savings code. It took several phone calls to get it figured out
Very professional and helpful.
Couldn't ask for a better sales person then danielle she always goes out of her way for me
Very professional service!
great service and fast delivery! Alyson Lindsay, helps me all the time! Thank you so much!
Overall was very pleased with heritages customer service. Not looking forward to Parts town taking over their parts people don't seem to have the same level of knowledge about what part is needed for any particular Appliance.
It was easy to navigate your website and find the part i needed for my refrigerator. The packaging was fine and overall experience was great! I'll be coming to you guys for future parts if needed! Thank you!
You have 1 and I repeat only 1 EMPLOYEE that is worth a DAM and she is the only one my company has been interested to do business with anyone else they are told to call All points
Great customer service
Awesome service. Thanks
I had to call Heritage to find out the price and availability. They returned my call promptly and I went online and order it.
Needed apart for a Miele dishwasher. Made a call, discussed my need and Mary put in a request to Miele to verify the correct part. Within an hour we had the confirmation, the part was in stock and shipped out immediately. Two days later the dishwasher was working. Great service - great price.
People were great and helpful
Extremely dissatisfied as I have been trying to purchase a Curtron replace curtain since the middle of June - please note this has been a huge ordeal - The last person "Barb" who tried to assist me was condescending and rude over the phone, I had her on speaker and my co-worker could not believe how she spoke to me......I finally called RHS for a generic replacement, as our client is livid over the time period this has taken.........
I use Heritege for most of my parts. The ladies that answer the phone are always so nice. It is nice to hear a friendly voice. It’s nice they are very personable. They always will help with finding parts.
Great customer service and fast shipping
Excellent customer service.
Exelent company
