1200 Greenbriar Dr, 60101, Addison, IL, US
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Excellent customer service from beginning to end! Thank you!
Ease of ordering, friendly staff and part availability.
Parts came as promised but it was missing 2 brushes and brush covers part number 42382w picture in line shows 2 of each
Jeni was great as always prompt and professional
Alicia Wynkoop is amazing for us!!!! She can find most everything we need with just a picture!!!! Helps us immensely!!!!!!!!!
You shipping rates are way above those of the competition. I caved in because those parts were rare and urgently needed.
It’s amazing how all the sudden parts town owns Heritage in Parts Town doesn’t have the part in Heritage does have the part I have an account at Parts Town and I paid a premium to get expedited shipping but of course heritage doesn’t have that but they have the part Not so good
Good online order Service
I replaced a small plastic gear on the Fujitsu split AC fan unit. I liked the clear photo of the part and the size descriptions. The silver dollar sized gear was plastic, weighed less than an ounce and cost less than ten dollars. I spoke to the customer service rep and he was able to adjust the shipping down from the standard $25. The gear was express shipped and I was very happy with all aspects of the purchase.
Everything was great
good customer service
Kara Bergeman went above and beyond in helping me to obtain the part I needed. There were other customer service reps that did not perform to the degree that Kara did. She is a valuable asset to your organization. Thank You!
Super fast shipping
You did great. Thank you.
Thank you! The whole experience was quick and easy.
Very easy website to navigate, I will be a returning customer.
5 stars to you!!!
Always polite and very helpful. Never a sizable wait time which is nice.
Every step was easy. Service rep was outstanding.
Had trouble getting a couple of TXV's , that I needed and they finally sent out overnight to get them. Your support staff did follow through. I probably should of marked 4 stars
