1200 Greenbriar Dr, 60101, Addison, IL, US
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
Top quality fast knowledgeable staff!!!!!! They work hard to not only locate your part but also to get the best price and to get it to you quickly. One call and done service!!!! Plus everyone is super friendly!!! Like calling a friend to order parts.
Sent me the wrong fan blade, when i sent all the information the the part number was completely different and wrong they said it looks like it does on the picture. I ordered a perfect replacement model number and they sent me A completely different model number and are not motivated to remedy the problem. Had to go to another vendor to get the proper part. I will stick with the other vendor as my company has had many negative experiences with heritages call center services.
Rachel and the team at Heritage take great care of us and are extremely responsive to all of our needs. I really appreciate the communication that we have with our team at Heritage. By far my favorite vendor partner to work with!!
On time deliveries and great customer service!
Great company
barb constantly works with me to find the part and the best ordering options
Thank you for the quick delivery
Right part quick shipping
Customer service very helpful and efficient.
Part worked perfect and our oven was running in no time at all. Quick delivery.
Excellent customer service
Heritage is my first, go to place for parts. Over the past 5 years I can count on one hand the number of times they have failed to have the part I needed. I can typically get the parts the next day so impact on our business is limited. Their prices are slightly higher than online stores like Amazon but with the speed and accuracy of my order the marginal price increase is well worth it. When I call the phone usually rings one or 2 times and I’m immediately greeted by someone who wants my business and calls me by my first name. Over the past 10 years I have never felt like my call was an inconvenience. I’ve never been treat like a customer, I’m a friend that needs assistance.
Great service and support
Ordering keys online is inherently difficult. Giving these hurtles the customer service department came through with flying colors in a timely manner to include excellent order status. Thank you all at Heritage Parts!
Fast shipping and great service
Unit tested fine. Will install in a week. Quick turn-around of my order. Nice job
Always willing to go beyond other parts people and manufacturers. Also getting back to me quickly with a “yes we have it” or “ no we don’t “ in a swift manner. Definitely a tool I’ll keep in my bag. Thanks for all the help!
Super fast shipping.
Parts arrived in 1 day. Faster than expected. Completely satisfied.
5 stars all day. Good price, great website, timely delivery. Aces!
