Company

goto.energy

Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF, Sandwich, GB

About goto.energy

A trusted supplier of green energy to the U.K domestic market offering transparent, sustainable value for money to our members while focusing on providing high levels of service in a competitive market.

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Elizabeth 10 February 2021, 18:27

A great company. Easy online page. Really friendly customer service.

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customer 10 February 2021, 16:28

Great service. Quick response and very helpful.

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M Lang 10 February 2021, 00:11

Good service previously & therefore pleased to renew to continue with new agreement for a further 12 month period. M L

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Sparklefairy 10 February 2021, 00:07

Great service. Very helpful polite gentlemen who listened and helped me with a new tariff.

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The William 09 February 2021, 20:04

Helpful customer support team. Excellent on-line meter readings. Thoroughly painless.

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customer 09 February 2021, 17:15

Excellent customer service and competitive rates.

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mary spooner 09 February 2021, 16:48

excellent service low prices not had any problems so far

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Pete Ford 09 February 2021, 16:21

All very prompt & easy. Having reviewed comparative costs the renewal was competitive & easy to complete.

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Graham Elms 09 February 2021, 16:17

Excellent customer service

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Erik Hamburger 09 February 2021, 01:15

Good user-friendly website, keen prices, excellent customer service.

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customer 09 February 2021, 00:53

Excellent all round service.

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Brian Campbell 08 February 2021, 20:33

Have just renewed with Goto for another year. Excellent service, cheapest supplier and superb customer service.

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customer 08 February 2021, 19:33

Very polite and courteous, very helpful when reviewing my tariff.

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customer 08 February 2021, 18:11

The service I received from abbey today was very efficient she told me everything I needed to know x she was a very pleasant young lady x she changed ny energy tariff with no problems at all Kind Regards Carol Dunn

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Nick Pascoe 08 February 2021, 18:08

Cheap, green and able to talk to a real person

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richard page 08 February 2021, 15:26

Easy to use the app very good to contact And fair on price

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customer 08 February 2021, 04:38

very good indeed

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Dr David 08 February 2021, 00:00

Very helpfull and welcome conversation with GoTo's excellent Ian convinced me that my inclination to stay with GoTo was justified. I told Ian that one of the factors was the excellent use of appropriate typography and layout which makes the accounts statements very easily readable. Thanks indeed.

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Russell 07 February 2021, 15:51

Terrible company out to con you out of money, keep raising my direct debt. Monthly usage (which i keep an eye on every month) Is on or around £60-£70 maximum, yet they need £105 a month and seem to want to up it every other month, apparently now i am told that direct debt will be going up again due to covid usage being more, to which they have already been told i have no higher usage as i always keep track, i am £300 in credit and like others have said they will not give me anything like the amount they hold back, i am now leaving the company at the end of the month to which they still want £123 for the month even though the £300 credit is still in their pockets, and so far this month my usage is at £18, Terrible company would not recommend at all very poor customer service also... just out to take money that is all.. i will be in contact with them to get my money back, if that fails again it will be dealt with through my solicitor.

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customer 06 February 2021, 18:44

Easy approachable quick. Excellent customer service