Company

GiftCards.com

6220 Stoneridge Mall Rd, 94588, Pleasanton, US

About GiftCards.com

GiftCards.com is the world’s oldest gift cards site. We sell personalized Visa gift cards with matching greeting cards, discounted merchant gift cards, emailable Virtual gift cards, group gifting, and more.

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Monique Preston 28 July 2024, 09:09

It wouldn’t give me the gift card kept saying enter proper email So I can now give them 5 stars my problem was fixed right away their customer service representative was patient and very attentive and solved the issue expeditiously thank you guys for amazing problem solving skills

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Pastel_shiny angel.bri 28 July 2024, 06:02

Before checking out it should make sure everything is correct my order went to someone else!

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Kimberly Sanchez 28 July 2024, 04:26

This website caused a fraud alert on my bank account that locked my card.

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Matthew 28 July 2024, 00:59

Fast and convenient

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jimmy bob 27 July 2024, 16:04

card doesnt work

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Fawn Remmy 27 July 2024, 08:06

Ordered a roblox gift card and my kid enjoyed it. It arrived fast

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Tim Slota 27 July 2024, 07:02

Easy to navigate. Quick and easy!

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Tessa 27 July 2024, 05:09

Cancelled order

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Rajeshree Buch 27 July 2024, 04:40

I bought gift card from giftcards.com and was extremely satisfied and happy with the service and promptness . One thing that takes them apart from other websites is that the card I bought had an option to chose redeeming at 4 different stores and those options works best for me. I will definitely buy more from this website over the coming season.

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PATRICIA GROSS 26 July 2024, 10:10

The giftcard was for a Birthday. It arrived ontime and was appreciated. It was easy to order and process. I will use this again for other occasions.

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Skyler 26 July 2024, 05:31

Purchased a gift card about a hour almost 2 hours ago still never received it , checked reviews people received it in 1 hour! Every review Ive seen today was bad. Not to mention i already reached out and they said that it may take up to 24hours to receive!! If i would’ve known that i would have never purchased UPDATE: AFTER WAITING FOR HOURS THEY CANCELLED MY ORDER!!! I do not recommend at all

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Lisa Kolb 26 July 2024, 05:08

I added your virtual gift card to my wallet and I should be able to use it but for some reason it won't read your card and want some PIN code and I can't use it. Not that it really matters because I needed that so I would avoid being evicted but now I'm being being evicted. And I have covid and I tried really hard and trusted this process but of course nobody's stuff works and then I tried to call the 800 number or whatever nobody answers of course thanks so much for being so reliable. I'm being sarcastic obviously. I guess I'll give you guys a call since he said you were unable to contact me via email but it came from a very not normal site like gift cards.com I will could be giving you a call shortly

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Hayley McLenagan 26 July 2024, 05:02

It is not a virtual gift card you can add to your apple wallet and I want a refund because I won’t be using it

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Jatie Hein 26 July 2024, 02:01

Recipie received e-gift card through text but activating it to use is very unclear for them. They are more confused. I should’ve just venmoed them money!

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Bobby Johnson 26 July 2024, 01:08

Really disappointed at the fact that an e-gift card on this site means you can only use it online. I couldn’t even add it to my Apple Pay wallet to use where I needed to use it to.

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Jkb 26 July 2024, 00:03

Gift card was a hassle to use

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Kelley 25 July 2024, 23:54

I used Zip (similar to Afterpay) to purchase a $250 visa egift card for my birthday. The first issue was I assumed that it would instantly be sent to my email address but that didn't happen. It was sent about an hour later which I was okay with until I clicked on "redeem now" and no gift card details populated in the box. Only a "contact us" link. I tried several times to access the information and still got the same empty box. I contacted customer service first through email and got an email back confirming that there was a team looking into the situation with a case number. I tried again and got the same box so I saw the website had a chat feature. I chatted with an agent and they re sent the redemption email. I tried while still on the chat to redeem the card with the same empty box. I let the agent know and was told the situation would be "escalated". I said okay and asked some follow up questions and before I knew it, the agent ended the chat without answering the questions or giving any further information. I got frustrated and tried to open another chat and kept getting the chat bot. I used my laptop and was finally able to speak with someone again. They told me that the situation was being "escalated" again with no time frame on a resolution. I ended the chat and called the customer service number and spoke with an agent and was told that I would receive a response in 24 hours. We'll see how that goes. I've NEVER experienced anything like this before. I will NEVER buy anything from this company again. Beware everyone!! ***UPDATE**** I received a refund for the gift card so all is well with that. I also tried the redemption link again just for the heck of it and I was finally able to see the gift card details AFTER they had already deactivated the card 🙃. Still never using giftcards.com again!

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Matt 25 July 2024, 19:56

Took longer than I expected but did arrive as planned.

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Ty Kimble 25 July 2024, 19:18

These guys suck. Never using again. And all you get to a bad review is some automated email from “Josh G.”

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Joshua Lantican 25 July 2024, 15:05

i didn't get my gift card