Company Details

Stuart was excellent. Very professional, knowledgeable and friendly. Fixed my problem, despite some unusual technical issues that I was experiencing on the day. He also provided some good advice on improving my set up in the future.

Great customer service, professional and efficient. Highly recommend

Rob was pleasant, and very thorough, patient knowledgeable and fixed our problems with no dramas. Very happy.

The service was great and very understanding and really recommend Geeks2u, when u call get great service and there online service is great and easy to use

Peter was very helpful and patient

They not only fixed my issue but give advice on how to fix it!. Give the guy who helped me a promotion (don't know if I'm allowed to mention name but they can see it on my order id)

The Geeks technician, Muhammad, was absolutely fantastic - he was courteous , calm and completely professional despite the many challenges he had in connecting us to the internet and in setting up our new printer. I would thoroughly recommend both Muhammad and Geeks particularly if you are technophobes like we are.

Andrew was very good. He was very efficient & solved all my computer problems. I had lost my people app & it took awhile, but he found it.

Easy booking system Robert was easy to communicate with . Didn’t make me feel stupid The audio problem couldn’t be resolved but was provided with a perfectly acceptable alternative. All in all a good experience

All good. Nick was thorough and careful, and explained what the problems were in language I could just about understand. When he set the computer up with the new SSD he was careful to reinstall software I'd had and to make sure everything was working, which I appreciated. The computer is going like a dream and I am really happy with the outcome.

Geeks2U we have never had a problem, always been honest and very helpful.

A very professional organisation and also a very accomodating technician. All my questions answered and all tasks completed with no fuss. Fantastic service

Geeks to U are always helpful caring and professional. I have used them about 5 times in the last 6 months. Their contractors are knowledgeable and fast. Have assisted me twice with scams and hacking problems. Highly recommend their support staff and operators.

Arrived promptly on-time, no fuss, no posing, simply got straight into it and methodically resolved the issue. Friendly service, kept me informed throughout proceedings and openly answered all related questions I had. I was very happy with the quality of service and the outcomes.

Andrew was fantastic,efficient,professional and fast in resolving our computer issues. Would definitely recommend their business for anyone else needing their help

My Trustpilot review on my experience prompted a phonecall from Geeks2U; as in their reply to that review. However I was interstate, teaching at the time the call came in, so was unable to respond. I responded after my session (after hours) but the number did not connect and the text message I sent "could not be delivered". I would like to speak with someone who actually knows my issues, however Geeks2U should email or text me the number of that contact person with whom I can connect, subject to my own availability. Otherwise, customer service is just lip service.

Setting up a new iPhone somehow managed to lock me out of my email account. When i phoned Geeks2U I was hoping for a miracle. They were able to send someone to help, the next day. Bills communication was great, as he had been delayed with a previous job. He sorted out my iPhone/ email issue with calm and patience, and managed to find a way through the Yahoo log in and password maze. I would never have managed this without his expertise. Thanks so much!

Thanks Alexis - professional, patient and knew how to get the job done efficiently while sorting out red flags along the way. A seamless experience, can’t thank you enough!

Convenient - good customer service in terms of the booking and follow up. And a friendly/helpful and on time technician.

After 2 sessions ($316) still no result - new laptop setup and transfer of mail and other data from old pc and laptop. Should have asked neighbour's kid