Company

Forest Master

Forest Master Ltd, Industry Road, Heaton, NE6 5XB, Newcastle upon Tyne, GB

About Forest Master

Forest Master Ltd is a UK based company that expertly design, manufacture and sell award-winning forestry machinery equipment and tools, such as log splitters, wood chippers, sawhorses, workbenches and an extensive range of spare parts and accessories. We make it possible to turn the laborious splitting of the pile of logs that would normally take you hours upon hours, into a fun stress relieving past-time. for you to heat your home with natural resources. That’s not all, we also provide next day delivery* on all of our products, at no extra cost. We’re committed to providing exceptional customer service to all of our customers, all of the time. Our experts are always on hand to help you with any problems or questions you may have.

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Peter Godwin 08 March 2021, 00:07

Bought this product to clear a lot of ash, willow and elder brushwood that had accumulated over the winter. Assembly of main machine was straightforward but mounting of and wiring the battery for the electric start was a bit fiddly, particularly feeding the wires through the chassis. However, machine performed very well with no clogging in over 4 hours of running, and quickly filled a dump bag with chippings. Very pleased with the purchase and 50mm capacity no problem to us as anything larger we will chop up for wood burner. Would recommend product to other occasional users.

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Peter Rogerson 07 March 2021, 15:45

Quick delivery of the FM5 log splitter. Very impressed with this little machine and would recommend getting the version with a stand. Highly recommended.

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Gillian Jenkins 07 March 2021, 14:14

I had a previous electric log splitter and hesitated about buying a pricier Forest Master item but can’t believe the difference in quality. Delivery was super efficient and build time was fairly straightforward. Excellent service.

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James 07 March 2021, 05:47

Brilliant. Works really well and was delivered rapidly. Very well packed and easy to put together. Great support if needed.

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Colin Turnage 06 March 2021, 15:04

Prompt order and delivery

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David Iain 05 March 2021, 23:55

Great machine, customer service average at best, left out part of the assembly instructions, phoned and they would email them through straight away, after an hour and a half rang again and the guy dealing with my issue had gone home !! Had an email and then had to dissemble engine and basically start reassembling from scratch.

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Michael Bennett 05 March 2021, 23:39

No response to technical assistance enquiry, web site doesn’t work properly and is poorly supported. Products have weaknesses. Stock seams to be very limited. Parts ordered arrived as ordered. Generally eraly poor / non existent after sales service once you have purchased a log splitter. If I were buying again I would look at a different manufacturer.

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Antony Hoare 05 March 2021, 17:23

I’ve already used the chipper very successfully and it’s chomped through a large quantity of apple, elder, rose, hazel and rowan prunings producing 5 heaped barrow loads. An excellent bit of kit. I’ve found that if you can’t easily insert the branch into the hopper, it’s best to lop it into straightish lengths as it might get jammed. If you try to push an awkward shape through the hopper into the blades, the machine stops and cannot be restarted until the hopper is swivelled up and the blades are checked/cleared. That’s relatively quick and easy to do. I’d give it 5 stars other than it’s not very easy to move around and could do with an exterior handle to pull it with. I might see if I can fit one myself. Having said that I can lift it into a barrow but it’s heavy. The delivery was very quick (next day), assembly easy ( other than the ridiculously long bolts to attach the motor) and I’ve always found Forest Master personnel very helpful when phoned.

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Mrs Annika 05 March 2021, 00:17

Excellent, professional service, very quick delivery

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Chris M 04 March 2021, 22:51

Excellent chipper, does what it should!

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Mr Squires 04 March 2021, 17:47

Purchased the manual log splitter - with the drop weight and have found it to be very efficient. Although I have an excellent splitting axe, I find the splitter to be effective and not so strenuous to use and can get through logs that I would not be able to axe very easily. It is also perhaps somewhat safer!

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Colin Rowland 04 March 2021, 04:05

Excellent service . I needed to clarify a few things regarding the electric chipper, the staff where very helpful and answered my questions.

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Stephen Pridgeon 26 February 2021, 16:03

FM6DD..This is a great little machine. If you were of the impression that bigger is better then this little wood chipper is the exception to the rule. The most obvious benefit from it being so small is that you have to be able to store it and move it. It is a dream to use compared to those huge, heavy ones with a top hopper and side chute, which clog up because they just dump the chippings straight down in front of them rendering themselves either useless or a complete pain in the backside to use. If you were wondering if 6hp is powerful enough, then let me tell you, yes it is (and it is actually 6.5hp). It drags the branches through effortlessly and chips them really nicely. A couple of tips if you decide to buy one. Ask Forrest Master about the socket for loosening and adjusting the blades. The bolt heads have to be made shallow to enable the drum to spin without fouling. A normal socket from your tool kit has a chamfer for the first couple of mm and this will cause you to round the edges off the bolt heads. If this does happen, you can get replacements from them and I can confirm that their customer service was excellent, very friendly and helpful. The unit doesn't come with oil (to prevent any spillage from shipping), but it doesn't take much to fill it. I gave them a quick call for advice on oil and again, they were very helpful. All in all, I am very happy indeed with every aspect of my purchase. Don't be fooled by its size, it's absolutely brilliant. Well made and performs efficiently. Best piece of garden machinery I've ever purchased!

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Jonathan M. 21 February 2021, 19:38

Great buying experience, very helpful when called to get advice. Decided to go with the manual 10 ton log splitter, arrived the day after order as per their website. Easy to assemble, works really well, splits both large and small logs with little effort either using in horzontal and vertical positions. Great product and certainly achieves the suppliers description.

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Andrew Tree 10 February 2021, 16:13

Very powerful. Well packed but did need some assembly. Very powerful and therefore requires a good extension lead. A reverse feature would be good. Very good build quality. Prompt efficient delivery.

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Mr Jennings 10 February 2021, 02:10

Blade arrived very promptly. Though it wasn't quite a straight swap. Needed a bit of jiggery pokery to get it to fit. Haven't tried it out in anger yet. Weather too poor and ground too wet.

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PETER D 08 February 2021, 22:24

First class service, arrived next day as stated. The chipper itself is absolutely awesome, much better than I anticipated it would be - it eats 2" branches for breakfast!

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customer 08 February 2021, 22:15

Superb service from Forest Master. Always obliging and act right away. It’s nice that some companies still give good old fashioned service. I would highly recommend them and their products are good.

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Krish Kumar 07 February 2021, 21:34

Part despatched promptly.

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Mrs L 07 February 2021, 03:04

Very disappointed to discover that the goods were secondhand on arrival. The capacitor was covered in grime from when it had been removed from a motor. Nothing on the website to suggest the goods would be secondhand. Will be returning for a refund.