Company

Forest Master

Forest Master Ltd, Industry Road, Heaton, NE6 5XB, Newcastle upon Tyne, GB

About Forest Master

Forest Master Ltd is a UK based company that expertly design, manufacture and sell award-winning forestry machinery equipment and tools, such as log splitters, wood chippers, sawhorses, workbenches and an extensive range of spare parts and accessories. We make it possible to turn the laborious splitting of the pile of logs that would normally take you hours upon hours, into a fun stress relieving past-time. for you to heat your home with natural resources. That’s not all, we also provide next day delivery* on all of our products, at no extra cost. We’re committed to providing exceptional customer service to all of our customers, all of the time. Our experts are always on hand to help you with any problems or questions you may have.

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Barry Felton 03 August 2020, 20:24

Recently purchased a 7-Ton log splitter. Very fast delivery and the splitter came virtually assembled and ready to use. I had to ring Customer Services, as I realised the machine would be easier to operate, and delivery was promised for the following day. The machine itself is easy to use, although ideally it’s a 2-man operation. Works well, does what it says on the tin. Very helpful and highly recommended.

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D Hough 03 August 2020, 18:57

Ordered a Forest Master 10 tonne vertical/horizontal log splitter late Sunday to replace anotyher brokemn product and it arrived Tuesday - really impressed. The splitter is great too and works very efficiently splitting large pieces of wood with relative ease. It occasionally struggles with a really knotty piece of green wood which gets stuck on one of the 2 splitting prongs but a quick tap with a lump hammer normally clears it off. Would definitely recommend the Company and the product

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A. Calder 03 August 2020, 14:41

Fast & efficient service & delivery ... thank you!

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Shauky 02 August 2020, 23:50

Bought a forest master wood chipper.Initially wasn’t happy with the packaging but the actual machine is absolutely fantastic used it couple of times now. Very easy to put together and very easy to start. Chews through 2” thick branches with ease. Very happy with it.

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Bernie Jenkins 02 August 2020, 19:18

A good no problem purchase

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Roy Steiner 02 August 2020, 18:57

Very prompt delivery, nice quality item at a reasonable price

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PETER HODGSON 01 August 2020, 21:52

Quick delivery, excellent product, good price. What more could you ask, apart from a £10 note!

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Arthur Phillips 30 July 2020, 21:25

I am quite happy with the product but not the company. As an existing customer I received an e-mail inviting me to buy a log saw-horse. I bought the one they were pushing despite my reservations about the price, which was nearly £90. Imagine my anger when a week later I get another message telling me their summer sale is on and, guess what, the same saw-horse is now just under £60. It is inconceivable that a week ago they were not planning their sale, so they might just have told me to wait before wasting £30. I have tried to contact them by live chat to make my disappointment known but they are not communicating at present. As an existing customer I feel I have been targeted and I'm not at all impressed. I was offered a £10 discount from my next purchase to give a (good) review if I thought they had done well but after this there will be no further purchases.

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Alastair Queen 30 July 2020, 15:16

Delivered promptly, assembled quickly [took longer to read instructions!]...didn't bother with the EU stuff...then put straight to work. A work stand might be useful to have. sat mine on top of a redundant tumble dryer , saves a lot of bending down. My machine is the basic 5 tonne jobbie, yet, it split down tree rounds easily. Some were over 2 foot across. As long as they're not much more than 12 inches thick, the splitter cracks them easily. Even makes a mess of twisted knotted stuff. Excellent value for money, especially if the discount game is played. Unfortunately, the extra 20 quid for recommending an acquaintance came a day too late...he had already ordered one, based on my experience! I recommend this splitter, especially as I seem to have a secret log fairy...trees keep appearing on my driveway! Thanks, Forest Master.

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J. Marsh 30 July 2020, 12:21

Fast service. Arrived as quickly as they promised.

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Sussex User 29 July 2020, 04:17

Very pleased with this splitter as I had a large Ash in my garden that had to come down thanks to disease and there was enough wood to last a few years. Anyway the 7T splitter was more than up to the task and has some really nice features. i would say that the tall stand and work surface are essential and the only tool I needed to buy was circlip pliers to move the wheels. Very sturdy bit of kit and good value. Quick delivery too.

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Tebony 27 July 2020, 16:34

Ordered chipper in May, didn't hear anything specific eg. an email. website said stock delayed till end of month, then June, then end of June. asked for a refund and to be notified of stock. no communication. stock shown on website (price had changed three times in a week) ordered and had to phone to sort out confusion over duplicated order (despite full refund) they never confirmed this was cancelled so phoned again, unwilling to refund me the higher price of the two orders despite miscommunications/ two months overdue. etc chipper arrived fine, packaged well, good instructions, multi spanner is crap but they always are. works well and seems to perform as promised. two points on the machine itself, the choke lever is flimsy plastic and not really fitting of "a commercial capable machine" in my opinion. also the wiring looms are absolute crap, complete afterthought and no clips or connections provided to tidy them out of the way leading to very careful moving of machine until I can rectify this to save catching them on obstacles. overall ok. appreciate there was a pandemic on but a simple email isn't diff. have since ordered spare blades and belts no issues. Update after running the chipper for approx five hours. The blades are chewed to pieces despite being careful to shake the branches of any dirt or stones. I cannot change or sharpen the blades though since of the six bolts only two have come out (note this is by using a 3 foot breaker bar not the T spanner provided) the bolts that have come out show signs of loctite/heavy corrosion!?! I work on the railway. I'm used to dealing with bolts torqued to 300+ NM. Waiting for a mechanic friend to bring an impact set over. not impressed.

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Ian of 26 July 2020, 21:25

I have a log splitter and it is giving great results. Delivery was very prompt too.

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Rob Poole 26 July 2020, 18:06

i found this site a few months ago. Bought a few things of them since. Competitive pricing and great timely service.

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Miles Bowe 24 July 2020, 15:35

Ordered the replacement strimmer engine. Delivery was good and arrived well packaged. However it is different from the images on the website in that the exhaust is blowing towards the user! No idea why anyone would design an engine like this... emailed the company and got a short reply saying they were all like this. Not great and misleading that it is different from what is shown on the site....

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David Armitstead 24 July 2020, 14:20

Just bought the 8 ton splitter and stand, delivery was 2 days and I’m delighted with its performance! Happily splits huge beech logs into manageable pieces.

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customer 23 July 2020, 18:42

These folks are (in their own word) awesome! Very efficient and helpful. Would definitely use again

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Graham Look 22 July 2020, 21:00

Good online support when choosing product; 7-tonne splitter. Arrived here in France as scheduled and in perfect condition. Once assembled, it did exactly what we wanted and has already split a good number of logs for next winter.

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Derek Atkinson 18 July 2020, 23:20

Fast delivery every time good communication good all round

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Thomas McNamara 17 July 2020, 19:39

Very satisfied, excellent telephone manner, good price and prompt delivery.