, , , GB
Awful experience. Floor was delivered to wrong address despite shipping address being confirmed via email. We had to transport the floor and underlay to the correct address ourselves, this was extremely time and labour intensive. To add insult to injury, we only received a 10% refund. I will not recommend Floor Street ever unless adequate compensation is offered for time and labour correcting their mistake.
I ordered 7 samples which cost money, but only 3 arrived
Excellent deal on our new flooring, can’t wait for it to arrive
I have been in touch with street floor , nothing has been to much trouble Khalid has been so helpful even helping in arranging delivery for a date in the future , they came highly recommended and I have to agree , thank you
Haven’t received my order yet but so far very impressed by the quality of the samples received and customer service, special thanks to Khalid who’s been very helpful in getting my order over the line.
Khalid was excellent. Helpful. Fast. Look forward to installing flooring.
Amazing khalid thank you so much really appericte your time and effort ever since I started looking into to purchasing khalid went and extra mile out to help me and especially woth the the measurements make things perfect i none stopped bugged him hahahah his customer service was AMAZING I would DEFOOO recommend the company to all my friends and family. I had to give a review today as I recieved my delivery so fast and free if your thinking and in two minds don’t be just go ahead and speak to khalid get ur orders in
Amazing customer service from Khalid, delivery speedy and free. Product was exactly what we required, Khalid responded quickly and was able to confirm product manufacturer (we needed additional stock for prior purchase from elsewhere). All in all excellent service, will be our go to for all futire flooring requirements.
Amazing experience and customer service, looked so long for this flooring for my first home and this company were so helpful and accommodating. Super easy and seamless, 10/10 recommend
Just amazing! Lee was so patient and I can’t say enough to thank him. He is a credit the team! I ordered engineered wood for my house in London. Very happy!
Amazing team, willing to go the extra mile and make things happen! Would recommend to all my friends and family. I never usually leave reviews unless I’m really blown away by my experience with a company, so there you have it. If you in two minds don’t be just go ahead and reach out to the team at floor street.
Every efficient and friendly team, Khalid was quick to respond and answer any queries I had. From concept to fitting the team was awesome. Would highly recommend.
Beautiful laminate wood for my son’s room, exceptional quality laminate flooring with a classy herringbone pattern finish. My sons bedroom is shaping up to be a perfect room for a growing teenager. I genuinely would not have been able to afford such luxury on my budget and therefore appreciate Floor Streets sale.
Bespoke stair runner and landing carpet. Great looking product and excellent fitting. Really pleased it looks first class and floorstreet were easy to deal with
Amazing customer service from Khalid, extra items added on in quick time after realising I didn’t add them to my order. Flooring is top quality. Couldn’t recommend floor street enough
Very happy with my second order from floor street. From start to finish floor street have provided amazing customer service. Tony himself helped me choose the right flooring for my new studio and the most perfect stair runner. Everyday I receive compliments and not only that customers attend the studio because of the aesthetics and the warm cosy vibes that’s the herringbone and majestic stair runner bring. Thank you once again you do not disappoint.
Great flooring at competitive prices. I ordered a large quantity of desert oak herringbone flooring and it arrived quickly and was just as shown in the pictures. Easy to lay once you understand the system. Khalid has since helped me with a stair runner that really was great value compared to others online.
Khalid was exceptionally helpful in organising our matching landing carpet to our stair runner. He was very efficient over WhatsApp in assisting and changing our delivery date a number of times for us. Thank you, we cannot wait to have the stair runner and landing carpet installed.
What a very easy transaction! I ordered a sample online and liked the product. After a couple of days I had a WhatsApp message from Khalid who couldn’t be more helpful! We decided on the amount of adhesive and the number of packs and within 30 minutes everything was ordered and a delivery day arranged. Fantastic service!!
I recently purchased some flooring from Floor Street and I couldn’t be more satisfied with the service. The team was very knowledgeable and helped me choose the right style of flooring for my needs, as well as suggesting additional packs for wastage. Marsela in particular went above and beyond to make sure the ordering process was smooth, and the delivery was timely. The flooring arrived in excellent condition, exactly as described. Tony made refunding the excess packs of flooring very easy and it was a pleasure dealing with him. I highly recommend Floor Street for anyone looking for quality flooring and great service.
