Company

FlexScreen Retail

140 John James Audubon Parkway Suite 102 , 14228, Amherst , US

About FlexScreen Retail

You must be logged in to leave a review.
image
Deborah Foley 25 February 2023, 23:54

Great screens. So impressed with the quick shipping. Very sturdy and high quality. I would highly recommend

image
Anita 17 February 2023, 08:35

This was better than I expected. The screen is well made and easy to install.

image
Paul Hammons 16 February 2023, 03:29

Excellent customer service!

image
Matt Della 14 February 2023, 07:49

Not as satisfied as I thought I would be. Be careful when you measure. I ordered 6 screens and only 3 of them fit. The other 3 windows had these little tabs in the corners of the window that make it so the screens don't fit. Make sure, if you are measuring that you are finding the smallest part of the window and do the measurements from there. Also, I would go short on your measurements rather than trying to be exact. The bumpers they send with the screens can help secure them in place if there is any give. There is no adjusting these things and no returning if they don't work so I'm out quite a bit of money. When they do fit, it is just as easy as they claim it to be. Had I known this in the first place I totally would have measured different and I would have given them 5 stars.

image
Barbara 14 February 2023, 00:58

Measuring tool was sent quickly and measuring instructions were easy to follow. Ordering very easy. Customized screens arrived quickly and in perfect condition.

image
Ronald Kirk 10 February 2023, 11:23

Easy ordering process. Very well packaged for shipping. Clear communication during the order and build process.

image
Jason 08 February 2023, 19:38

Measuring was easy, shipping and production pretty quick, and product worked great. Certainly easier than traditional screens, I’ll likely order a few more!

image
CHRIS 04 February 2023, 05:31

The website was very informative as far as measuring and details needed. The order and delivery was fast. The email confirmation on tracking was right on target. The product worked perfect. Your customer service was prompt and professional. 5 stars!

image
Mark T 04 February 2023, 00:14

Sturdy product, fit is better than perfect. Shipping arrived before expected date date. Interactions with customer service were actually helpful and resolved issues on my end effectively.

image
WMH 01 February 2023, 03:33

I'm in an old NYC factory building and my measurements required quite a bit of interaction with FS's customer service reps. They were extremely helpful and my new screens arrived very quickly.

image
Randi 29 January 2023, 09:14

Yvonne She was very helpful. Of course every number I dusked I would leave messages and no one called back

image
Paul 27 January 2023, 04:55

Following their directions I was able to measure all my windows perfectly! All screens fit tightly in the window frames. Nice screens also.

image
Chicago, IL 26 January 2023, 01:05

The product is very clever, reasonably priced and the support that I received from their team when I had questions was super fast and friendly. This design is the future, and FlexScreen will lead the way as you can't beat a Great Product, Great Price and Great Service especially when you are a Market Disruptor.

image
Sherry G. 24 January 2023, 08:14

I've had several questions through the email that were very helpful. They responded quickly to any email sent. And one of the emails they recommended that on their website you can put in your sizes of the flex screen that you would like to order. In doing so the screens that were sent they did not fit. Very disappointed in the product size to large and I followed the website directions on how to me.

image
Deborah B 24 January 2023, 00:18

Love these screens! Just ordered my first 6. Looking forward to ordering more.

image
Ellis Lackey 20 January 2023, 02:26

The screens appear to be great. I got all 9 measured and installed with no problem.

image
Clay Young 17 January 2023, 19:43

As long as you measure correctly, they are great, fit like a glove and look great, all of mine fit perfectly, except the first set, I "burned" an inch on the first measurements and forgot to translate that to the order

image
Customer 17 January 2023, 19:17

Easy to understand self help instructions

image
Christine Fekete 28 December 2022, 23:14

I am very happy with my screens, they were easy to install. Only gave 4 stars as: The ordering process had me a little confused, but that was probably my fault. I didn't realize that I would be charged when I placed the order without giving my measurements, as I was planning to wait until after the holidays to actually order them as I didn't want them to get ruined during the Holiday rush. But to my surprise they all made it successfully. Nice screens.

image
David Carlile 24 December 2022, 00:45

Our new screens look great and fit great. So much better than the old-school aluminum frame with cheap plastic corners! Our order shipped faster than the estimate, thank you!