Company Details

The Girls we spoke to on the contact number did everything in their power for us to find the rug we wanted. We saw it on line and there was only one left but they tracked it down and we collected it from your Bundall store. Everyone concerned was so helpful in this process and we just love our new rug as the colour is perfect for our decor. Matches the smaller one of the same pattern. Thank you.

Purchasing the rug from Cyrus Rugs Aust., went well, no problems. The negative was in the delivery information. In the first day or two of waiting for delivery, I received a text message saying along the lines of, "your rug has been delivered. How was your experience?" My rug hadn't been delivered. I worked out that it had arrived at the first place, ready to go on to the next before arriving a week later at our home. Gathering the delivery information also wasn't as easy as other companies.

Lost in transit, arrived damaged, lots of stress but well supported with return (thank you Danica) and replacement rug. I ordered a 3 x 4 metre rug. It's arrived, very soft and beautiful!

The variety that of rugs that you have on your website.

The rug pile is soft and natural underfoot and the colour/patern is exactly as shown in the photographs. It was nice to lay the rug and have it flatten and fit perfectly. We are very pleased with the uplifting effect it has in our room.

Told me product was unavailable, but then it was available. In the mean time I purchased elsewhere. Had trouble getting my refund. I felt like I was dealing with a bunch of muppets!!

Darren at Cyrus Bundaberg is a brilliant sales person. Asked if we needed help, introduced himself, explained where the appropriate sizes were and then just left us to browse. We chose and then Darren along with a team mate, just cracked us up with their banter and assured us we could take it home to see if we liked it and had 7 days to return it with instore credit. We LOVED it! And the whole experience. 👏👏

Mark at the Rockhampton store had amazing service! Very friendly and knowledgeable about the wide range of beautiful rugs in store. Going as far as helping us return, and choose another rug to suit our space we were wanting the rug to go. Great amazing and friendly service!

Wonderful service given by Darren today. Great insight as to what would and wouldn't work with our featured artwork- would compliment but not detract from this feature. Walked away a happy customer. Thank you.

This company made buying a floor rug very easy. Their online measuring techniques and comparisons really helped me buy the correct rug without any hassle or wrong measurements. Once the rug arrived, I fell in love with it. It is perfect, and beautiful.

Really happy with the new rug. Staff were so helpful and nothing was too much trouble. The purchase policy options for take home for trial appearance made the decision to buy easy. Love the extensive range to choose from.

Very easy from start to finish. Great communication and friendly efficient delivery process. Thank you.

No correspondence until 5 mins before delivery

Well back to the best rug shop in Tvill and the nicest young Italian. Thank you again for your help and ability to find a beautiful traditional rug for a 130 year old western home stead. 👍

Ryan @ the Cairns store was awesome!! From the second I opened the door, he was engaged in making my shopping experience a fabulous one. The store itself is exemplary, couldn't fault a thing. Ryan's service was second to none with some humour that was appreciated. My partner and I also shopped at your store less than a month ago and the experience was exactly the same.. just wish I could remember the young fellas name that served us. Nice work Cyprus Rugs Cairns Merry Christmas 🎅

The company kept me up to date about the progress of them sending me the rug. The rug looks beautiful on my floor. I am planning on purchasing another rug from this company.⁷

The rug is lovely and true to the internet images. It was very well packaged and arrived in good conditio.

Quick delivery. Great quality. Item received was as pictured.

So many beautiful rugs to choose from! The staff were friendly, patient and very helpful as I was deciding which floor rugs would suit my home. I am extremely happy with my new rugs, and my shopping experience at Cyrus Rugs.

The selection was of rugs is superb,the service is fantastic had the rug on the kitchen floor within 2 days of ordering on line I am really pleased how it looks and the quality of the rug itself Thankyou so much,Cyrus Rugs